Hello all,
What have I gotten myself into? I found a Xerox wx7225T for sale on the web, brand new. I've been called on to set up Xerox/Ricoh/whatever printers in the past when it comes to network config/address books/scan to SMB. I figured I would just power this device up, set an IP address and be (mostly) ready to go. Not the case.
Again, brand new machine still in wrappings, with a sealed package dating 14-Jul-2014. Unpackaged everything and powered it up, at that point I was given a 'Xerox tech installer' or 'Customer install'. I chose Customer and the device is attempting to check for a SIM. There is none. The only option is to re-check or power down. I'm stuck in this endless loop.
Below are some troubleshooting/paths I've been working. These are meant to show I have attempted to fix it myself but have had no luck. If there is any more info needed, ask and I'll get it!
* I tried getting into Diagnostic Mode, power on while holding 0 + Start, I could never get in there, same SIM failure page
* I would be happy to try the Diagnostic Mode> clear NVM 614-010, but I can never get to that page
* there is a battery somewhere in the printer, maybe sitting around for 3.5 yrs and the little battery is dead, where is it, what's the model number, and I'll order a new one
* on power up it does show XXXXXX XXXXXX while it is in POST
* the installed firmware is 72.034.09100
* I've tried booting with and without a network cable
* on the in connectivity panel (network/USB/SIM) there is a steady blinking dot on the single digit indicator, at various time during the boot cycle it shows C d A
* I can connect to the webGUI and it looks fine, I can change settings (admin 1111)
* the status at webGUI says Machine is Diagnostic Mode, auto-cf gs disabled, pls wait for machine exit Diag mode, the machine is unavailable, 22-505-17
* can I upgrade the firmware via the webGUI with the hope this will reset the printer's initial cfg
* I have another 7225T printer still boxed up, what can I say it was a good deal, do I chance powering that one on and trying 'Xerox Tech installer'?
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