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  1. #1
    Everything can be solved Edib Vektor's Avatar
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    Xerox 7775 all trays not working including Baypass

    Hello, recently we get Xerox 7775, the problem is quite easy to explain. Every single tray including baypass
    are not working. When paper is inserted lifts are not going up, they stay's down (that ocure in every tray). Also machine register paper format.

    Does anyone know solution?
    Best regards, Edib. Cheers.

  2. #2
    Service Manager 1,000+ Posts
    Xerox 7775 all trays not working including Baypass

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    Re: Xerox 7775 all trays not working including Baypass

    Check for missing 24 volts .
    Tray's motor use that voltage for work.

  3. #3
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    Re: Xerox 7775 all trays not working including Baypass

    He is right check the voltage, but did you NVM this machine? The reason I am asking because one day I took a lot of NVM setting off of a xerox machine and I had all the trays not work.

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    Re: Xerox 7775 all trays not working including Baypass

    Quote Originally Posted by bryant28282000 View Post
    He is right check the voltage, but did you NVM this machine? The reason I am asking because one day I took a lot of NVM setting off of a xerox machine and I had all the trays not work.
    Hi, how do you NVM that machine.
    I have a problem where the paper jams only on the registration and have tried all paper trays and the machines still gives the same problem, have changed the the paper feed rollers and the the registration sensor but still the problem persist

  5. #5
    Senior Tech 250+ Posts InterfaceP's Avatar
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    Re: Xerox 7775 all trays not working including Baypass

    Quote Originally Posted by Givvy View Post
    Hi, how do you NVM that machine.
    I have a problem where the paper jams only on the registration and have tried all paper trays and the machines still gives the same problem, have changed the the paper feed rollers and the the registration sensor but still the problem persist
    Remove the pre-registration assembly and look for a small piece of paper stuck inside somewhere

  6. #6
    Senior Tech 250+ Posts
    Xerox 7775 all trays not working including Baypass


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    Re: Xerox 7775 all trays not working including Baypass

    YEah I'd troubleshoot the registration assembly as well before fiddling around with NVM

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    Re: Xerox 7775 all trays not working including Baypass

    Quote Originally Posted by InterfaceP View Post
    Remove the pre-registration assembly and look for a small piece of paper stuck inside somewhere
    Hi, I have removed and checked the pre-registration assembly countless times now and there's absolutely no paper or foreign objects

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    Re: Xerox 7775 all trays not working including Baypass

    Quote Originally Posted by Detonation View Post
    YEah I'd troubleshoot the registration assembly as well before fiddling around with NVM
    I have done that, the bypass is also not working so I am thinking it's the motor but don't know out to run a free run on Xerox

  9. #9
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    Re: Xerox 7775 all trays not working including Baypass

    Check it it lifts up when you manually turn the gears located at the back of the tray.

  10. #10
    Senior Tech 250+ Posts
    Xerox 7775 all trays not working including Baypass


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    Re: Xerox 7775 all trays not working including Baypass

    Quote Originally Posted by Givvy View Post
    I have done that, the bypass is also not working so I am thinking it's the motor but don't know out to run a free run on Xerox
    Have you also checked the gear on the registration assy? You need to check from the rear of the machine. Sometimes it has a tiny crack, and the is enough not to run the registration roller at all.

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