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  1. #1
    Technician ouraimscom's Avatar
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    Aug 2016
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    Xerox 5755 Paper Jam solution

    i have xerox wc 5755 when i was printing double side more than 2 papers it's struck in the middle of heat unit the paper was folded i was asking my useless local machine service man they say need to change paper quality ( i was using 70 gsm) then i changed to 80 Gsm but still that problem has then i realized that's not paper problem so i came here kindly help me to resolve that problem because i huge loss on every month for that problem

  2. #2
    Service Manager 10,000+ Posts
    Xerox 5755 Paper Jam solution

    Phil B.'s Avatar
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    Re: Xerox 5755 Paper Jam solution

    Quote Originally Posted by ouraimscom View Post
    i have xerox wc 5755 when i was printing double side more than 2 papers it's struck in the middle of heat unit the paper was folded i was asking my useless local machine service man they say need to change paper quality ( i was using 70 gsm) then i changed to 80 Gsm but still that problem has then i realized that's not paper problem so i came here kindly help me to resolve that problem because i huge loss on every month for that problem
    sounds to me that it is jamming in the fuser ... correct?


    replace fuser

  3. #3
    Technician
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    Re: Xerox 5755 Paper Jam solution

    check registration clutch and clean corona and check exit sensor ok, problem solved

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