xerox 5632 fusing

**Gab** · 03-16-2018

message temperture Error at fusing unit .
I checked lamps and thermofuses and they are ok i suspect thermistors.
Fusing unit rises the temperture .
Is thermistor the problem or something else ?
Can i use machine at this condition without replaceing anything.
I am a Ricoh tech and not so familiar with xerox machines. Thanks.

**Phil B.** · 03-16-2018

Originally Posted by Gab

message temperture Error at fusing unit .
I checked lamps and thermofuses and they are ok i suspect thermistors.
Fusing unit rises the temperture .
Is thermistor the problem or something else ?
Can i use machine at this condition without replaceing anything.
I am a Ricoh tech and not so familiar with xerox machines. Thanks.

please give us the actual error code... but no I would replace fuser

**Gab** · 03-19-2018

Originally Posted by Phil B.

please give us the actual error code... but no I would replace fuser

As i told you the message is "temperture error at fusing unit"
and under is the message
a) printing function is not available
b) If problem insist call for help.
I tried to make copies but i could't
BEcause i am o Ricoh tech i don't know if somehow an error code appears and what do i have to do to see it.
I suspect thermistors.
Replace the whole unit is not an option for customer.

**Phil B.** · 03-19-2018

Originally Posted by Gab

As i told you the message is "temperture error at fusing unit"
and under is the message
a) printing function is not available
b) If problem insist call for help.
I tried to make copies but i could't
BEcause i am o Ricoh tech i don't know if somehow an error code appears and what do i have to do to see it.
I suspect thermistors.
Replace the whole unit is not an option for customer.

precision roller has them for 129.99

Xerox WorkCentre 5632 Fuser Module Assembly - 110 / 120 Volt, Genuine (A9398)

**adriansto** · 03-19-2018

Originally Posted by Gab

BEcause i am o Ricoh tech i don't know if somehow an error code appears and what do i have to do to see it.
I suspect thermistors.
Replace the whole unit is not an option for customer.

My opinion is the fuser unit from Ricoh copier do same thing as fuser unit from Xerox copier.
So , if you are tech, you need what to do in this situation.
Also I have a great doubts the fuser can work into Ricoh machine when thermistor is bad.

**Phil B.** · 03-20-2018

I've been a Xerox Tech since 2002... there is 99.9% of the time a numeric code giving the EXACT issue. only when the consumable ( fuser ) is near/EOL do you only get a message.