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  1. #1
    Senior Tech 250+ Posts
    DC252/Bustle -- Fiery crashes when jobs start to 'Process"


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    Feb 2008
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    DC252/Bustle -- Fiery crashes when jobs start to 'Process"

    I have a DC252 with the bustled Fiery and everything was going along fine when I got a 042-326 (Belt Home Position Too Long) error.

    I removed the belt, cleaned the sensor and the patch (I've done this hundreds of times over the years) and all was well. No problem there.

    After turning off the machine, restarting it and running Belt Edge Learn, the printer will print internal pages fine. (Ie, reports that are not through the Fiery.)

    If I try to print anything from the Fiery which needs to 'process', the Fiery immediately disconnects and reboots.

    If I try to print something in my Held queue which already has a raster, it prints fine. But if it doesn't have a raster already, and has to process, it crashes...

    I'm not entirely sure how these could be connected, but they happened at the exact same time.

    Do I need to reload system software? Unfortunately, I don't have the discs for the Fiery.

    Thanks for any assistance!

  2. #2
    Service Manager 1,000+ Posts
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    Re: DC252/Bustle -- Fiery crashes when jobs start to 'Process"

    Yes, reload system software and patches.

  3. #3
    Senior Tech 250+ Posts
    DC252/Bustle -- Fiery crashes when jobs start to 'Process"


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    Re: DC252/Bustle -- Fiery crashes when jobs start to 'Process"

    Quote Originally Posted by xcopytech View Post
    Yes, reload system software and patches.
    I know I can get the patches from Xerox, but where can I get the system software? Do you have any idea? Thanks!

  4. #4
    Service Manager 1,000+ Posts
    DC252/Bustle -- Fiery crashes when jobs start to 'Process"

    adriansto's Avatar
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    Re: DC252/Bustle -- Fiery crashes when jobs start to 'Process"

    Send me mail - stoadis@gmail.com - with photo of the white label with 3 serial printed numbers on it.
    Also photo of error on Fiery two digit display.
    I have 3 iso files with version 2.0 sys. sw. for bustled Fiery

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