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  1. #1
    Technician
    Join Date
    Apr 2016
    Location
    Kampala
    Posts
    23
    Rep Power
    6

    replace magenta toner message on xerox wc 7855

    Hello friends
    I have a xerox machine workcentre 7855. It shows replace magenta toner message on the screen yet toner is there i the toner container.

    I thought it could a defective chip, replaced another toner but it didnt work out.
    I serviced the the toner despense unit for any brokage, all was clear.
    To make matters worse some times it reads when you touch on the toner despenser. I don't know where the problem is exactly , i need some help.

    Regards
    Sema


  2. #2
    Technician
    Join Date
    Nov 2007
    Location
    alger staoueli
    Posts
    35
    Rep Power
    23

    Re: replace magenta toner message on xerox wc 7855

    I think that you have problem with dispenser toner assembly magenta, the toner not arrives in the develepporer module


  3. #3
    Senior Tech 100+ Posts
    Join Date
    Feb 2011
    Location
    West Palm Beach, Fl.
    Posts
    138
    Rep Power
    17

    Re: replace magenta toner message on xerox wc 7855

    Verify it's actually Xerox toner! Not Compatable!

    I had a similar problem, turned out to be a counterfit Xerox toner tube.

    Good Luck.


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