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  1. #1
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    Xerox 6204 Wide Format - Unable to connect to Web Interface - help me please !!!!

    Hello, I have a problem, the page 13.240.20.38 does not appear, I have a Xerox 6204 with external unit, a year ago and after a drop in voltage, the controller is HS and I had another unit other than the dell and it worked all that time (a year). A week ago, the same thing happened, the controller is HS (motherboard too) despite the presence of an inverter and voltage regulator, I tried on several units but nothing works, the ping works but I can not access to it, I followed the procedure but nothing, local Xerox technicians no idea of ​​the problem, I have unanswered questions:
    - Is there a particular hardware configuration of the controller (ram, processor, network......)
    - Why do not I have the word "successful" at the end of installation?
    - Is there a special formatting of the hard disk?
    - Does the installation have to be done with the original cd not a copy (maybe a copyright) (I have the original too)
    - Is there a manual service of the controller?

    help me please !!!!

    http://forum.support.xerox.com/t5/Printing/Xerox-6204-Wide-Format-Unable-to-connect-to-Web-Interface-help/m-p/215584





    Last edited by Gh-jim; 1 Week Ago at 06:53 PM.

  2. #2
    Field Supervisor 500+ Posts
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    Re: Xerox 6204 Wide Format - Unable to connect to Web Interface - help me please !!!!

    What did you try to install?
    Os recovery/install cd or just freeflow controller software for 6204?


  3. #3
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    Re: Xerox 6204 Wide Format - Unable to connect to Web Interface - help me please !!!!

    the original controller of the machine is dead, I replacing it with another normal unit and it has to walk a year, then it is dead too, I wanted to replace it again with another, I install the system with the OS recovery / install cd, the installation is done but there is not the mention "successful" at the end, I ping the ip address it responds, but the web page does not open !!!, it is for that I ask all the questions at the top.
    I am lost, and I do not understand what is the problem ???


  4. #4
    Field Supervisor 500+ Posts
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    Re: Xerox 6204 Wide Format - Unable to connect to Web Interface - help me please !!!!

    Perform media check.
    Maybe your cd is damaged.
    Maybe you can try with newer version.
    Latest os instal version is 5.2


  5. #5
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    Re: Xerox 6204 Wide Format - Unable to connect to Web Interface - help me please !!!!

    I have the original CD and I burned another one at low speed, and nothing

    a link for downloading the new version?



  6. #6
    Field Supervisor 500+ Posts
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    Re: Xerox 6204 Wide Format - Unable to connect to Web Interface - help me please !!!!

    Xerox tech can test CD from diagnostic.
    Xerox tech can download latest OS from xerox gsn site.


  7. #7
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    Re: Xerox 6204 Wide Format - Unable to connect to Web Interface - help me please !!!!

    the local Xerox technician really does not feel competent, can not rely on them

    please another proposal !!!


  8. #8
    Field Supervisor 500+ Posts
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    Re: Xerox 6204 Wide Format - Unable to connect to Web Interface - help me please !!!!

    Do you know what was your original controller serial number.


  9. #9
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    Re: Xerox 6204 Wide Format - Unable to connect to Web Interface - help me please !!!!

    The Service Tag 7650G5J


  10. #10
    Senior Tech 100+ Posts
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    Re: Xerox 6204 Wide Format - Unable to connect to Web Interface - help me please !!!!

    Hay Brother lets go slow,
    lets go step by step
    do you have the Os recovery/install cd
    Yes or No


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