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  1. #1
    Ali Xerox 5790
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    Xerox 5790 Copy and Printing Unavailable

    Copy and Printing Unavailable

    During printing, paper jammed in a normal and usual way. when i clear the jam, an error occurred "COPY AND PRINTING UNAVAILABLE". I restart the machine for so many times, but each time same error appear on the screen when the machine got ready.

    Additional Information

    Each time when i restart the machine it take long time on the green screen with model and righter after it disappear the error occurred.

    Please Help my urgen

  2. #2
    Service Manager 1,000+ Posts
    Xerox 5790 Copy and Printing Unavailable

    adriansto's Avatar
    Join Date
    Nov 2007
    Location
    Somewhere in Europe near Black Sea
    Posts
    2,237
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    Re: Xerox 5790 Copy and Printing Unavailable

    You need to reload machine software.
    Before that check if the hdd from machine is ok

  3. #3
    Technician
    Join Date
    Nov 2007
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    alger staoueli
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    Re: Xerox 5790 Copy and Printing Unavailable

    You have a problems in the software tray to reload softwre by altboot method if this solution don't fix the problem check the voltage of the yellow battery you must find 2.8V il less change the battery and reload software

  4. #4
    Senior Tech 100+ Posts
    Xerox 5790 Copy and Printing Unavailable


    Join Date
    Oct 2014
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    Re: Xerox 5790 Copy and Printing Unavailable

    what about NVM Battary

  5. #5
    Technician
    Join Date
    Nov 2007
    Location
    alger staoueli
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    39
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    Re: Xerox 5790 Copy and Printing Unavailable

    Nvm battery is a battry that you find it in the controller pwb in the rear below the scanner

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