Xerox Workcentre 4250 jams entrance Fuser

[RAFO]

After replacing Fuser (new) paper jams right at entrance Fuser unit. Noise like motor stopping.

[Phil B.]

After replacing Fuser (new) paper jams right at entrance Fuser unit. Noise like motor stopping.

besides fuser what have you done?
jam code?
page count on consumables?

really need more diagnosis before we can help

[rockdude]

Phil B correct in order to properly diagnose problem it would be very helpful to have addtional information.

That being said, check the fuser exit sensor. It breaks easily when installing fuser, as well as sticking.

Good luck

[RAFO]

I have checked the Fuser unit and turned drive by hand and found the pressure roller has a flat spot. The Fuser comes in the box with heat and pressure roller latched. This causes the pressure roller to become deformed! Can this be the cause of the motor stalling when Fuser rotates?

[Phil B.]

I have checked the Fuser unit and turned drive by hand and found the pressure roller has a flat spot. The Fuser comes in the box with heat and pressure roller latched. This causes the pressure roller to become deformed! Can this be the cause of the motor stalling when Fuser rotates?

not likely.. you will hear thumping...
like Rockdude said ... check exit sensor

[RAFO]

I’m gonna check it out guys. Will keep you posted. Thx for the tips.

[JrTech]

If the fuser has a flat spot. It will take 10 mins to break open and replace the roller. 2 screws, 2 springs and viola its open. Exit sensor issues with allow paper to enter fuser just not exit or exit and give jam code. Flat spots as mentioned will give a "thumping" noise. Check to make sure transfer roller assy is secured in right hand door. What jam code do you get?


Hope this helps