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  1. #1
    Trusted Tech 50+ Posts chrisban35's Avatar
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    Replacing Hard Drives In Xerox Machines

    Fellow Techs, Thanks in advance for anyone who offers information.<br><br>I'm currently replacing HD's in machines needing returned for lease. I've gotten The exact manufacturer's HD's that are currently in the machines, including the exact part numbers. But, they're not specifically from another Xerox machine, so I need to properly format them so I can install and run SPAR.<br><br>Here's what I can tell you. The machines I am replacing the drive in are all machines that "Do Not" have software directly on the HD. In fact, they are: WC5890's, WC5855's and CQ9203's.<br><br>What I need to know is "how to properly format" so that the drives will work properly once installed.<br><br>I am formatting in ExFAT and I'm not sure whether to use MBR or GPT style Partition style.<br><br>Also, is there anything else which I need to do in order to make these drives work?<br><br>Onsite now, so any immediate help would be much appreciated. Thanks!

  2. #2
    Senior Tech 100+ Posts jhalfhide's Avatar
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    Re: Replacing Hard Drives In Xerox Machines

    I would argue that the built in image overwrite means you do not have to pull the HDD on these models. Simply go into security settings and run a full image overwrite to clean the HDD


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  3. #3
    Trusted Tech 50+ Posts chrisban35's Avatar
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    Question Re: Replacing Hard Drives In Xerox Machines

    Quote Originally Posted by jhalfhide View Post
    I would argue that the built in image overwrite means you do not have to pull the HDD on these models. Simply go into security settings and run a full image overwrite to clean the HDD


    Sent from my iPhone using Tapatalk
    Totally agree, however, this is a very high security building, which means by government regulations they must swap out drive. So if I am forced to swap out drive, what is the standard procedure for making sure the new drive works?

    I have already purchased the exact model of HD and just need to understand how to format, what partitions need created, etc. Or does the machine actually go through the entire procedure once it recognizes a new HD has been placed? Or, is there a procedure inside service mode that sets up a new HD?

    I sincerely appreciate any help with this, but replacing the HD is something I have to do.

    Sorry it took so long to reply, I was in a wreck and spent a little time laid up in the hospital..... Just now getting back to the bump and grind.

  4. #4
    Service Manager 1,000+ Posts
    Replacing Hard Drives In Xerox Machines

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    Re: Replacing Hard Drives In Xerox Machines

    You dont need to format and partition anything. Make sure you dont have any partition on new hdd.
    Then carefully note machine software versions for every machine you will change hdd.
    Obtain those software versions and use altboot procedure for reloading machine software.
    It is a good ideea to save or print configuration machine report to know the previous machine settings even you will change that. Also nvm save procedure is a must.
    A great ideea is to have service manual for the machine you will works on, just in case.

  5. #5
    Trusted Tech 50+ Posts chrisban35's Avatar
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    Thumbs up Re: Replacing Hard Drives In Xerox Machines

    Quote Originally Posted by adriansto View Post
    You dont need to format and partition anything. Make sure you dont have any partition on new hdd.
    Then carefully note machine software versions for every machine you will change hdd.
    Obtain those software versions and use altboot procedure for reloading machine software.
    It is a good ideea to save or print configuration machine report to know the previous machine settings even you will change that. Also nvm save procedure is a must.
    A great ideea is to have service manual for the machine you will works on, just in case.
    Just for clarity.... If the machine has an outdated SPAR, that doesn't matter? Still use the original SPAR that was on the machine when loading a new HD and then update SPAR after successful HD installation??

    Also, I don't think I've ever done the NVM Save procedure. So I will have to look that one up! But thank you for the great feedback! Much appreciated.

  6. #6
    Field Supervisor 500+ Posts knightfall's Avatar
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    Re: Replacing Hard Drives In Xerox Machines

    My company usually buys hdd from cdw and we put in and load the firmware and its good to go no formating required, if these copiers are going back to the leasing company the only require that the copier can turn on and some cases make a copy. Good luck.
    Get your facts first, and then you can distort them as much as you please.

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