xerox 5655 communication failure

[walidcharifi]

after installing a new system software on 5655 with flash disk (Altboot)
- display incomplete phase install
- fuser and drum not compatible
- foreign interface device (fid) is not detected

[Phil B.]

after installing a new system software on 5655 with flash disk (Altboot)
- display incomplete phase install
- fuser and drum not compatible
- foreign interface device (fid) is not detected

is it the right firmware?
what problems caused you to reload?

you had a hiccup somewhere .. did you try again?

[walidcharifi]

I download firmware a Xerox site
25.54.53.000

[Phil B.]

I download firmware a Xerox site
25.54.53.000

"A" Xerox site or OFFICIAL site?

did you look on list and make sure it was for your unit?
right files put in ALTBOOT?

[walidcharifi]

The battery nvm is dead .... After 03 months I reload software !!!!!!!

[walidcharifi]

Yes in official Xerox site
5655 SBC controler

[walidcharifi]

Page de configuration before failed
https://drive.google.com/folderview?id=1dLhsEdC9Lyn6u6oKtfdjh5j6M6fQuSRe

[xcopytech]

Replace software module not only yellow battery

[Phil B.]

Page de configuration before failed
Google Drive: Sign-in

WE DON'T HAVE PERMISSION to view it...

if you knew it is a NVR battery CHANGE THE DAMN BATTERY!?



IT seems you aren't a tech.. you would have done that... HIRE A QUALI'D TECH!

[walidcharifi]

Replace software module not only yellow battery

thanks