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  1. #1
    Field Supervisor 500+ Posts
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    workcentre 24 drivers

    I know it is very old etc but customer doesn't want to replace it . After all it makes too little copies.
    At first customer printed with windows 7 to this machine. He moved machine to other place with other computers and now he can't print with win 7 or 10. Only with XP it prints. Customer told me that he used at first drivers not from Xerox site and now he can't find those drivers .
    Can anybody send to me or tell where to find drivers working with win 7 or 10?

  2. #2
    Senior Tech 250+ Posts mjunkaged's Avatar
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    Re: workcentre 24 drivers

    Silly question: Have you tried looking at the list of drivers INCLUDED in Windows 7 or later? Also, even though it's a pain in the arse, you can click 'windows update' and wait 5-10 minutes to see if a model-specific driver is already embedded in the DID (driver info database).
    LASTLY, there is very likely a universal print driver that will work at Xerox support site. However, if your customer went to some idiotic DANGEROUS driver update site, then they might have some malware now! Or even a virus or etc.

  3. #3
    Service Manager 10,000+ Posts
    workcentre 24 drivers

    Phil B.'s Avatar
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    Re: workcentre 24 drivers

    Quote Originally Posted by mjunkaged View Post
    Silly question: Have you tried looking at the list of drivers INCLUDED in Windows 7 or later? Also, even though it's a pain in the arse, you can click 'windows update' and wait 5-10 minutes to see if a model-specific driver is already embedded in the DID (driver info database).
    LASTLY, there is very likely a universal print driver that will work at Xerox support site. However, if your customer went to some idiotic DANGEROUS driver update site, then they might have some malware now! Or even a virus or etc.
    Are you trying to say that there are SHADY sites out there? Omygawsh

  4. #4
    Senior Tech 250+ Posts
    workcentre 24 drivers


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    Re: workcentre 24 drivers

    Maybe I'm stating the obvious but of course you could always use a generic PCL or Postscript (if it has PS on board) drivers.

  5. #5
    Senior Tech 100+ Posts
    workcentre 24 drivers


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    Re: workcentre 24 drivers

    Workcentre 24 was Jesus's copier of choice.

    If they are going to keep using it tell them to keep using Windows XP machines with it only. Match made in heaven.

  6. #6
    Senior Tech 100+ Posts
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    Re: workcentre 24 drivers

    Yes Xerox makes drivers for the dinosaur machines like the M24. Go to Business Services and Digital Printing Solutions – Xerox Support - Support and Drivers - M24 - Drop menu down to OS that you have, Win 7 and XP both have drivers. You can use the Win 7 for the Win 10 or go with Global Print Drivers (aka GPD).

    Hope this helps.

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