Originally Posted by
Mukasa
hello ,
Happy prosperous new year all.
I have used all the 4 Sequence power boot mode , changed the memory the fault is still coming.
This fault code 116-399 i has been on and off using the power boot modes but now it on permanently.
when you power up the machine it stops at the second bar the machine doesn't open the third bar (xerox),
it stays here for about 10-15 mins to display 116-399.
One other thing i noticed when this machine is powered all the Blue led lights keep on flashing up to the second bar, before they
they were not coming on.
what can i do next to clear off this fault my friends .
Am very reluctant to change the ESS HDD.
have you uploaded new firmware?
what else have you done to correct?
from CTN on a similar machine:
Re: 116-399 on docucolor 242
Originally Posted by
adriansto
Clean the both ends of the flat cable between MCU and IOT and reseat the cable.
Worked for me. Thank you
if HDD and ESS are recommended ... why won't you do that?
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