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  1. #1
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    xerox 260 fault code 116-399

    hello ,
    Happy prosperous new year all.

    I have used all the 4 Sequence power boot mode , changed the memory the fault is still coming.
    This fault code 116-399 i has been on and off using the power boot modes but now it on permanently.
    when you power up the machine it stops at the second bar the machine doesn't open the third bar (xerox),
    it stays here for about 10-15 mins to display 116-399.

    One other thing i noticed when this machine is powered all the Blue led lights keep on flashing up to the second bar, before they
    they were not coming on.

    what can i do next to clear off this fault my friends .
    Am very reluctant to change the ESS HDD.

  2. #2
    Service Manager 2,500+ Posts
    xerox 260 fault code 116-399

    Phil B.'s Avatar
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    Re: xerox 260 fault code 116-399

    Quote Originally Posted by Mukasa View Post
    hello ,
    Happy prosperous new year all.

    I have used all the 4 Sequence power boot mode , changed the memory the fault is still coming.
    This fault code 116-399 i has been on and off using the power boot modes but now it on permanently.
    when you power up the machine it stops at the second bar the machine doesn't open the third bar (xerox),
    it stays here for about 10-15 mins to display 116-399.

    One other thing i noticed when this machine is powered all the Blue led lights keep on flashing up to the second bar, before they
    they were not coming on.

    what can i do next to clear off this fault my friends .
    Am very reluctant to change the ESS HDD.
    have you uploaded new firmware?
    what else have you done to correct?

    from CTN on a similar machine:
    Re: 116-399 on docucolor 242

    Originally Posted by adriansto
    Clean the both ends of the flat cable between MCU and IOT and reseat the cable.




    Worked for me. Thank you



    if HDD and ESS are recommended ... why won't you do that?

  3. #3
    Service Manager 1,000+ Posts
    xerox 260 fault code 116-399

    adriansto's Avatar
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    Re: xerox 260 fault code 116-399

    Check fuses 400, 401 on AC Drive PWBA.
    Also check if available the 24 volts DC interlock voltage for main motor.
    Sometimes you need to replace AC Drive pwba or front door interlock.

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