Page 1 of 2 12 LastLast
Results 1 to 10 of 17
  1. #1
    Technician
    Join Date
    May 2014
    Posts
    46
    Rep Power
    21

    WorkCenter 7835 will not Altboot

    Iīm Looking for the Xerox PWS Programm to reset an WC7835,
    someone Change the Admin Passwort, so I canīt go in anymore,
    and the USB Looks like disabled,
    Iīve try all to do an Altboot from USB Flash (FAT 32) and will not success with it,

    I like to try to go in with an PWS and reinstall the Software, Iīve done this allready on an 3535 and 9301,
    but i canīt find a Software for my 7835 on my very old PWS Laptop

    thanks for any help
    Paul

  2. #2
    Service Manager 10,000+ Posts
    WorkCenter 7835 will not Altboot

    Phil B.'s Avatar
    Join Date
    Jul 2016
    Location
    Raleigh NC
    Posts
    22,668
    Rep Power
    658

    Re: WorkCenter 7835 will not Altboot

    Quote Originally Posted by LamsterPaul View Post
    Iīm Looking for the Xerox PWS Programm to reset an WC7835,
    someone Change the Admin Passwort, so I canīt go in anymore,
    and the USB Looks like disabled,
    Iīve try all to do an Altboot from USB Flash (FAT 32) and will not success with it,

    I like to try to go in with an PWS and reinstall the Software, Iīve done this allready on an 3535 and 9301,
    but i canīt find a Software for my 7835 on my very old PWS Laptop

    thanks for any help
    Paul
    you need the PWS.. the laptop.. you cannot get just the software

  3. #3
    Technician
    Join Date
    May 2014
    Posts
    46
    Rep Power
    21

    Re: WorkCenter 7835 will not Altboot

    Quote Originally Posted by Phil B. View Post
    you need the PWS.. the laptop.. you cannot get just the software
    I got an old version on my laptop, it should work, but i can īt download the newest software for it

  4. #4
    Senior Tech 250+ Posts
    WorkCenter 7835 will not Altboot


    Join Date
    Feb 2010
    Posts
    331
    Rep Power
    33

    Re: WorkCenter 7835 will not Altboot

    Wouldn't you connect the PWS via USB as well? In my experience it should just work with USB Altboot. Triple check USB stick is correct and try another USB drive as well. Plug directly onto SBC (on side of machine).

  5. #5
    Service Manager 1,000+ Posts
    WorkCenter 7835 will not Altboot

    adriansto's Avatar
    Join Date
    Nov 2007
    Location
    Somewhere in Europe near Black Sea
    Posts
    2,237
    Rep Power
    71

    Re: WorkCenter 7835 will not Altboot

    Quote Originally Posted by LamsterPaul View Post
    Iīm Looking for the Xerox PWS Programm to reset an WC7835,
    someone Change the Admin Passwort, so I canīt go in anymore,
    and the USB Looks like disabled,
    Iīve try all to do an Altboot from USB Flash (FAT 32) and will not success with it,

    I like to try to go in with an PWS and reinstall the Software, Iīve done this allready on an 3535 and 9301,
    but i canīt find a Software for my 7835 on my very old PWS Laptop

    thanks for any help
    Paul
    You need special cable 600T02332 for connect the laptop to machine sbc board.
    The pws tool works on Win7 32 bit, I dont know if it works on WinXP but you dont need to have pws software for altboot tool to work.
    The 600T02332 cable is somehow like cable used by you on ColorQube 93xx machine.
    The machine have old controller or new ConnectKey controller ?
    There are different dlm files for 30-35 machine than for 45-55 maqchine.

  6. #6
    Technician
    Join Date
    May 2014
    Posts
    46
    Rep Power
    21

    Re: WorkCenter 7835 will not Altboot

    Quote Originally Posted by adriansto View Post
    You need special cable 600T02332 for connect the laptop to machine sbc board.
    The pws tool works on Win7 32 bit, I dont know if it works on WinXP but you dont need to have pws software for altboot tool to work.
    The 600T02332 cable is somehow like cable used by you on ColorQube 93xx machine.
    The machine have old controller or new ConnectKey controller ?
    There are different dlm files for 30-35 machine than for 45-55 maqchine.
    have the the 2 different Software versions too,
    I got the cable for the CQ9301 (make by own - from a Telefon cable) but i havenīt find the connector on the SBC board on the 7835

    thanks
    Paul

  7. #7
    Trusted Tech 50+ Posts
    Join Date
    Sep 2010
    Posts
    76
    Rep Power
    28

    Re: WorkCenter 7835 will not Altboot

    If it is just failing because the usb security then all you need is an admin password reset to then go in and enable them. If that does not work just post exactly what screen it fails on and what the 7 segment led reads and we can go from there.

    PM me the serial and total meter and i can get you reset key for admin password.

  8. #8
    Trusted Tech 50+ Posts
    Join Date
    Jun 2015
    Location
    Nottingham, UK
    Posts
    74
    Rep Power
    18

    Re: WorkCenter 7835 will not Altboot

    Simpler solution, replacing the SD card will unlock the USB ports.

  9. #9
    Technician
    Join Date
    May 2014
    Posts
    46
    Rep Power
    21

    Re: WorkCenter 7835 will not Altboot

    Quote Originally Posted by Richard.Xerox View Post
    Simpler solution, replacing the SD card will unlock the USB ports.

    After reset the Admin password and deactivate the USB security on front and back USB, now i had make and Altboot over USB, and all works fine, also NTFS-Usb formatted works well


    thanks for helping !
    Last edited by LamsterPaul; 01-22-2019 at 05:41 AM.

  10. #10
    Senior Tech 250+ Posts
    WorkCenter 7835 will not Altboot


    Join Date
    Feb 2010
    Posts
    331
    Rep Power
    33

    Re: WorkCenter 7835 will not Altboot

    I haven't figured out a way to reset the admin password without Altboot just yet...Can someone enlighten me?

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here