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  1. #1
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    wc 7225 Admin Password forgotten


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    wc 7225 Admin Password forgotten

    Ihave a customer who has forgottin their admin password. It hasnt been a problem till now. I had to chang printer controller and hd. Now i need to input network settings.Can any one help with a machine factory reset or whatever way it takes to clear password back to default? xerox WC 7225 WITH FAX

  2. #2
    Service Manager 1,000+ Posts
    wc 7225 Admin Password forgotten

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    Re: wc 7225 Admin Password forgotten

    Quote Originally Posted by Riviera View Post
    Ihave a customer who has forgottin their admin password. It hasnt been a problem till now. I had to chang printer controller and hd. Now i need to input network settings.Can any one help with a machine factory reset or whatever way it takes to clear password back to default? xerox WC 7225 WITH FAX
    Send me , stoadis@gmail.com , the machine serial number and total machine counter.
    Not free service.

  3. #3
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    wc 7225 Admin Password forgotten


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    Re: wc 7225 Admin Password forgotten

    You can also perform Altboot with USB to reset the machine. The latest firmware is available from Xerox:

    WorkCentre 7220/7225 File Download

    In my experience it's best to force altboot only with the version already on the machine. So if machine is on level 072.xxx.xxx.xxxxx, don't force altboot with 0.73.xxx.xxx.xxxxx but with 072.xxx.xxx.xxxxx.

    I think instructions on altboot USB are included in the file download.

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