Poll Best Heavy Duty Black & White Multifunction Machine

**rockdude** · 04-01-2019

I have a cutomer that wants a 10K page per month Black & White Mutifunction Machine.

It is going into a very remote location so service is going to be extremely difficult.

I am looking for the most "reliable" Black & White Mutifunction Machine, I can get.

Brand (Xerox, Minlota, Sharp, HP, etc.) is not important, Speed is not that important either. Cost, up to $10,000.00.

(They previously had a WorkCentre 5335 with 2.5 Million copies and only had 2 service calls)

Any help would be appreciated

Thanks in advance

**Richard.Xerox** · 04-03-2019

If you're after an A3 MFP there's not a lot in the Xerox stable worth looking at unless you want to spend more and go for the D95 family but that's significantly over budget.

*EDIT* Versalink B7035 family is the current model that replaces the 5335 (same print engine) but i wouldn't call it "heavy duty"

Suprised at only 2 service calls on last machine, was customer changing their own feed rollers and stuff?

**rockdude** · 04-05-2019

Not to my knowledge.

I went out and replaced the fuser, feed rolls, main drive.

I am not married to the Xerox brand for this customer.

Actually I would prefer to sell them whatever they need, make a decent profit, and never see them again.
(Thier location makes them too difficult to service)

**Detonation** · 04-05-2019

Not sure if this is the right place to post (Xerox technical) since I imagine this is mainly visited by Xerox techs.

I have always been very fond of the 5335 print engine ever since it's predecessor the Pro 123/128. It seems like the B7000 is a continuation of that engine and although I have no personal experience, I've heard they are very solid.

**blackcat4866** · 04-06-2019

We're definitely thinking on a different scale. I care for machines that do more than 10K every day. I've personally ran more than 10K on a single service call (customers jobs, of course). =^..^=

**rockdude** · 04-07-2019

Your right, we are talking apples and oranges.

I am talking reliability more than durability.

They don't make that many prints that the numbers would be the primary concern.
More on the ability to go without a service call for a year or longer.