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  1. #1
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    XEROX 5890i hard drive replacement

    The copier had a blank screen on boot up. Installed a new hard drive and same thing. When powering up it goes thru the usual boot up but the screen remains white (blank). Stumped.

  2. #2
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    Re: XEROX 5890i hard drive replacement

    Did you check SD card?

  3. #3
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    XEROX  5890i hard drive replacement

    Phil B.'s Avatar
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    Re: XEROX 5890i hard drive replacement

    Quote Originally Posted by vmx12 View Post
    The copier had a blank screen on boot up. Installed a new hard drive and same thing. When powering up it goes thru the usual boot up but the screen remains white (blank). Stumped.
    SD and then altboot

  4. #4
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    Re: XEROX 5890i hard drive replacement

    Quote Originally Posted by Phil B. View Post
    SD and then altboot
    first you should install firmware (altboot) then check SD card

  5. #5
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    XEROX  5890i hard drive replacement

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    Re: XEROX 5890i hard drive replacement

    Quote Originally Posted by kashif View Post
    first you should install firmware (altboot) then check SD card
    ummm IF the SD is bad it won't take altboot

    just as if the card was not present

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    Re: XEROX 5890i hard drive replacement

    Quote Originally Posted by Phil B. View Post
    ummm IF the SD is bad it won't take altboot

    just as if the card was not present
    yes dear you are right but i am just suggesting him before change SD try from the altboot, one time i was faced same problem in xerox 5890 and i was format HDD and reinstalled altboot.

  7. #7
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    XEROX  5890i hard drive replacement

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    Re: XEROX 5890i hard drive replacement

    Quote Originally Posted by kashif View Post
    yes dear you are right but i am just suggesting him before change SD try from the altboot, one time i was faced same problem in xerox 5890 and i was format HDD and reinstalled altboot.
    Drop the dear...



    Sent from my SM-G960U using Tapatalk

  8. #8
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    Re: XEROX 5890i hard drive replacement

    Quote Originally Posted by kashif View Post
    first you should install firmware (altboot) then check SD card

    plugged in a thumb drive with the firmware, did nothing, still have a blank screen

  9. #9
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    Re: XEROX 5890i hard drive replacement

    Check, replace SD card

  10. #10
    Service Manager 2,500+ Posts
    XEROX  5890i hard drive replacement

    Phil B.'s Avatar
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    Re: XEROX 5890i hard drive replacement

    Quote Originally Posted by vmx12 View Post
    plugged in a thumb drive with the firmware, did nothing, still have a blank screen
    was the thumbdrive clean?
    altboot <DIR>?
    alboot files inside the DIR?*not reg firmware SPECIAL*

    if any of them aren't right you cannot upload via alt boot

    **you did have machine off.. Thumb inserted THE Power on right?

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