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  1. #11
    Technician
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    Re: xerox 8870 printhead

    Hello

    if hair dryer is not good what do you suggest ?

    thank you for the video

  2. #12
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    Re: xerox 8870 printhead

    Hello

    you mean hair dryer is not hot enough ?

    is this appropriate

    TEMP RANGE 460 - 600 ºC

  3. #13
    Senior Tech 250+ Posts
    xerox 8870 printhead


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    Re: xerox 8870 printhead

    Clogged printheads are usually the result of dirt/dust in the printhead. Heating it won't help that. Heating it to 450 ºC will for sure destroy the print head.

  4. #14
    Trusted Tech 50+ Posts
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    Jun 2015
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    Re: xerox 8870 printhead

    1: Fit new printhead wiper
    2: run head purge

    If problem persists carry out advanced procedure as set out below:

    Press UP and OK to go to the Service Tools menu
    Press UP and DOWN to go to Service Menu
    Scroll down to Head Adjust, press OK
    Set value to 255, press OK
    Press the BACK button to return to the Service Menu
    Scroll UP to Test Prints, press OK
    Scroll down to Solid Fills, press OK
    Select the colour that has the missing jets and print 20 solid fills.
    Press the BACK button twice to return to the Service Menu
    Scroll down to Head Adjust, press OK
    Set value to 128, press OK.
    Press the BACK button twice to return to the Main Menu
    Scroll down to Troubleshooting, press OK
    Scroll down to Print Quality Problems, press OK
    Scroll down to Eliminate Light Stripes, press OK
    Scroll down to Advance, press OK
    Select the colour and jet number of the missing jet, press O


    If that doesn't work you indeed need printhead replacement, will be cheaper to buy a new machine (not the same as CQ discontinued now) or you can buy a faulty 8570/8870/8580/8880 from ebay and use the printhead (all use same printhead)

    You can get service manual by googling, comes in PDF form and details printhead replacement, takes me about 10 minutes but allow half an hour if you've never done anything like this before.

  5. #15
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    Re: xerox 8870 printhead

    Hello

    i got the risk and put the printhead in the oven for 40 minutes at 100 Celcius

    then i put it back and i receive this error

    93,985.00

    and i noticed in waste tray pure yellow instead of the usual black


    so i've killed it ?

    thank you

  6. #16
    Senior Tech 100+ Posts BaconSteve's Avatar
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    Michigan
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    Re: xerox 8870 printhead

    How’d it taste? You should have listened to Richard. Time to buy a new printer.

  7. #17
    Service Manager 10,000+ Posts
    xerox 8870 printhead

    Phil B.'s Avatar
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    Re: xerox 8870 printhead

    Quote Originally Posted by propthy View Post
    hello i got the risk and put the printhead in the oven for 40 minutes at 100 celcius then i put it back and i receive this error
    93,985.00 and i noticed in waste tray pure yellow instead of the usual black
    so i've killed it ? Thank you
    i love when a non tech doesn't listen to trained techs...


    Yes you have screwed the pooch! Good job!

  8. #18
    Service Manager 1,000+ Posts
    xerox 8870 printhead

    adriansto's Avatar
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    Nov 2007
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    Somewhere in Europe near Black Sea
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    Re: xerox 8870 printhead

    Quote Originally Posted by propthy View Post
    Hello

    i got the risk and put the printhead in the oven for 40 minutes at 100 Celcius

    then i put it back and i receive this error

    93,985.00

    and i noticed in waste tray pure yellow instead of the usual black


    so i've killed it ?

    thank you
    93-982 to 93-985 errors mean ink load obstruction faults for black,magenta,cyan and yellow.
    As result the BK M C and Y reservoirs not filled.
    There are a long list of checkings need to be done for managed this error.
    So , if you want to continue, get service manual and follow the proper procedures described there.

  9. #19
    Technician
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    salonica
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    Re: xerox 8870 printhead

    Hello

    a trained technician advised me to put it in an oven , i need to know if i can do something about it or order a new printhead from ebay

    please advice

  10. #20
    Senior Tech 250+ Posts
    xerox 8870 printhead


    Join Date
    Feb 2010
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    Re: xerox 8870 printhead

    You've killed the printhead.

    Not sure where you are, I should have some print heads available still. But I'm based in Europe, so better buy on eBay if you live outside of Europe.

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