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  1. #1
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    Scan to email Xerox Workcentre pro 123

    Hey all,

    Appreciate any help, I have been struggling with this for a week now, I am trying to configure scan to email on a Xeroc Workcentre pro 123, when I hit the scan the printer goes "sending" for 20 seconds, then gives me error code 016-761.

    I am trying to configure a gmail account , I tried playing with the parameters a lot, changing here and there, there seem to be something missing

  2. #2
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    Re: Scan to email Xerox Workcentre pro 123

    Did you set the gmail account to accept less secure apps?

    What ports did you use for gmail?

    More info please.

  3. #3
    Service Manager 2,500+ Posts
    Scan to email Xerox Workcentre pro 123

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    Re: Scan to email Xerox Workcentre pro 123

    Quote Originally Posted by wmoussa View Post
    Hey all, Appreciate any help, I have been struggling with this for a week now, I am trying to configure scan to email on a Xeroc Workcentre pro 123, when I hit the scan the printer goes "sending" for 20 seconds, then gives me error code 016-761.
    I am trying to configure a gmail account , I tried playing with the parameters a lot, changing here and there, there seem to be something missing
    clearly didn't do a google search!

    http://www.office.xerox.com/userdoc/...dfs/QRG_en.pdf

    besides you gave us NO info OTHER than the error code..

    no tried settings for the gmail setup...

    no info on server settings nor EXACTLY how the WCP123 is setup.

  4. #4
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    Re: Scan to email Xerox Workcentre pro 123

    Quote Originally Posted by Phil B. View Post
    clearly didn't do a google search!

    http://www.office.xerox.com/userdoc/...dfs/QRG_en.pdf

    besides you gave us NO info OTHER than the error code..

    no tried settings for the gmail setup...

    no info on server settings nor EXACTLY how the WCP123 is setup.

    so here are all the settings on the images attached

    email setting 1.jpg

  5. #5
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    Re: Scan to email Xerox Workcentre pro 123

    Quote Originally Posted by wmoussa View Post
    so here are all the settings on the images attached

    email setting 1.jpg

    and here is the http settings

    the gateway address is the intent modem/router address
    Attached Images Attached Images

  6. #6
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    Re: Scan to email Xerox Workcentre pro 123

    Quote Originally Posted by wmoussa View Post
    and here is the http settings

    the gateway address is the intent modem/router address
    and here are the rest of all settings
    Attached Images Attached Images

  7. #7
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    Re: Scan to email Xerox Workcentre pro 123

    You must have better eyes than me cause I can't read any of the settings from the pictures you posted.

    Please find a better (and clearer) way to post settings.

  8. #8
    Service Manager 2,500+ Posts
    Scan to email Xerox Workcentre pro 123

    Phil B.'s Avatar
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    Re: Scan to email Xerox Workcentre pro 123

    Quote Originally Posted by rockdude View Post
    You must have better eyes than me cause I can't read any of the settings from the pictures you posted.

    Please find a better (and clearer) way to post settings.
    Maybe PDF?

    Sent from my SM-G960U using Tapatalk

  9. #9
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    Re: Scan to email Xerox Workcentre pro 123

    Quote Originally Posted by Phil B. View Post
    Maybe PDF?

    Sent from my SM-G960U using Tapatalk
    here how about this, tried my best and sorry for the previous.

    I also tried these ports, as per gmail, I feel its something with authentication -

    Step 2: Change SMTP & other settings in your email client

    Use the table below to update your client with the correct information. For help updating your settings, search your email client's Help Center for instructions on setting up IMAP.


    Incoming Mail (IMAP) Server imap.gmail.com
    Requires SSL: Yes
    Port: 993
    Outgoing Mail (SMTP) Server smtp.gmail.com
    Requires SSL: Yes
    Requires TLS: Yes (if available)
    Requires Authentication: Yes
    Port for SSL: 465
    Port for TLS/STARTTLS: 587
    Full Name or Display Name Your name
    Account Name, User name, or Email address Your full email address
    Password Your Gmail password
    Attached Files Attached Files

  10. #10
    IT Manager 1,000+ Posts bsm2's Avatar
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    Re: Scan to email Xerox Workcentre pro 123

    Quote Originally Posted by wmoussa View Post
    here how about this, tried my best and sorry for the previous.

    I also tried these ports, as per gmail, I feel its something with authentication -

    Step 2: Change SMTP & other settings in your email client

    Use the table below to update your client with the correct information. For help updating your settings, search your email client's Help Center for instructions on setting up IMAP.


    Incoming Mail (IMAP) Server imap.gmail.com
    Requires SSL: Yes
    Port: 993
    Outgoing Mail (SMTP) Server smtp.gmail.com
    Requires SSL: Yes
    Requires TLS: Yes (if available)
    Requires Authentication: Yes
    Port for SSL: 465
    Port for TLS/STARTTLS: 587
    Full Name or Display Name Your name
    Account Name, User name, or Email address Your full email address
    Password Your Gmail password

    authentication ON use full gmail address also password
    Sender must be the same
    does you machine support tls or ssl or both? set correct port
    set one dns to 8.8.8.8
    less secure apps ON

    pop3 information delete not needed

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