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  1. #1
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    XEROX dc560 Stuck on boot sequence 2/6 Please help!

    XEROX dc560 Stuck on boot sequence 2/6.

    I dont know what to do.

  2. #2
    Service Manager 1,000+ Posts
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    Re: XEROX dc560 Stuck on boot sequence 2/6 Please help!

    Call a tech.

  3. #3
    Senior Tech 100+ Posts
    XEROX dc560 Stuck on boot sequence 2/6 Please help!


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    Re: XEROX dc560 Stuck on boot sequence 2/6 Please help!

    Quote Originally Posted by xcopytech View Post
    Call a tech.
    1-800-ASK-XEROX

    Sent from my SM-T530NU using Tapatalk

  4. #4
    Service Manager 1,000+ Posts
    XEROX dc560 Stuck on boot sequence 2/6 Please help!

    adriansto's Avatar
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    Re: XEROX dc560 Stuck on boot sequence 2/6 Please help!

    Quote Originally Posted by gladijator View Post
    XEROX dc560 Stuck on boot sequence 2/6.

    I dont know what to do.
    Holding Energy Saver and Start buttons togheter while powering on the machine.
    Watch for error code will appear.
    Probably you will need to reload machine software.

  5. #5
    Service Manager 1,000+ Posts
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    Re: XEROX dc560 Stuck on boot sequence 2/6 Please help!

    I do not see any reason to explain end user how to fix machine.
    I will try to help to any tech but this guy is not a tech.

  6. #6
    Service Manager 2,500+ Posts
    XEROX dc560 Stuck on boot sequence 2/6 Please help!

    Phil B.'s Avatar
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    Re: XEROX dc560 Stuck on boot sequence 2/6 Please help!

    you are going to need to reload firmware via ALTBOOT..

    you need to hire a tech.

    an end user can brick a machine quick as hell if they do not follow proper procedure

  7. #7
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    Re: XEROX dc560 Stuck on boot sequence 2/6 Please help!

    Thanks everyone for help.

    When i hold energy saver and start together
    error code that appear is 116-317

    Where can i get software to reload in machine.

    I will get help from my friend who have experience but dont have a software.

    I live in small city and none tech expert in that city so i need to figure out how to solve this problem

    thanks for help!

  8. #8
    Service Manager 1,000+ Posts
    XEROX dc560 Stuck on boot sequence 2/6 Please help!

    adriansto's Avatar
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    Re: XEROX dc560 Stuck on boot sequence 2/6 Please help!

    What version of software is now on machine ?
    Send me mail = stoadis@gmail.com

  9. #9
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    Re: XEROX dc560 Stuck on boot sequence 2/6 Please help!

    How to check what version of software is now on machine since machine cant be power up.

    I send you email couple minuts ago. (cpcformat@gmail.com)

    Sorry to bother you.

  10. #10
    Service Manager 1,000+ Posts
    XEROX dc560 Stuck on boot sequence 2/6 Please help!

    adriansto's Avatar
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    Re: XEROX dc560 Stuck on boot sequence 2/6 Please help!

    Quote Originally Posted by gladijator View Post
    How to check what version of software is now on machine since machine cant be power up.

    I send you email couple minuts ago. (cpcformat@gmail.com)

    Sorry to bother you.
    Old configuration report, machine service logbook. machine papers, ask your tech friend to help you to find machine sw. version.

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