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  1. #1
    Technician
    Join Date
    May 2018
    Location
    York
    Posts
    11
    Rep Power
    12

    Unhappy A3 HCF does not recognize

    Dear all,


    We have an Altalink B8090 with HCF which is set to be A4 by default. However as our customer requires A3 paper size, we ordered an HCF kit( A3 SEF) however the machine still does not recognize the A3 size and has been dedicated to A4. So we do appreciate if you help us in this regard. Additionally I have attached some picture for your reference.
    We had the same problem for Xerox WC5890 which we solved from the instruction the attached screen shot.


    Man thanks,
    Shervin

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