WC4250 paper tray issues

[KMtech69]

Hi All,
I am working on a Workcentre 4250 that has a issue with trays 3 and 4. The message on the display says "some trays are unavailable". This unit is at a University and they have changed the admin login. It has been a while sense I worked on a xerox. I checked the boards on the drawer assembly and they seemed to be working fine. I have gone through the manual and can't find anything on how to reset this problem.


Any help would be appreciated.
Thank you in advanced

[rockdude]

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