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  1. #1
    Trusted Tech 50+ Posts
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    Work center PRO 315

    service call U4

    what should I do?

    thanks

  2. #2
    Service Manager 1,000+ Posts
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    enter in diagnostic and change 10-1 to 0

  3. #3
    Trusted Tech 50+ Posts
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    Work center 315

    how to enter diagnostics?

    please tell more detail informations

    i have not yet any xerox for service.Many thanks

  4. #4
    Service Manager 1,000+ Posts
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    hold 0 and power on machine then enter 10 start 1 start and 0 start.
    restart machine

  5. #5
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    work center 315

    many thanks , it works. Can you tell me what is U9?

    U9 sometimes appears and after restart machine disappears.

  6. #6
    Service Manager 1,000+ Posts
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    see attachment
    Attached Files Attached Files

  7. #7
    imaginGuru
    Guest
    U9 is most of the time the High voltage getting shorted by the developer roller grounding to the drum. this is caused by the nylon separators of the dev unit roller getting worn.

    Ideal solution: Replace the Drum Unit.

    Plan B: Get a couple of used-in-good-condition separators from an old Drum module and exchange them to the current Drum module. (messy job).

    Good luck on this one.


    imaginguru

  8. #8
    annaborzasi
    Guest
    Quote Originally Posted by xcopytech View Post
    hold 0 and power on machine then enter 10 start 1 start and 0 start.
    restart machine
    I have the same problem. Tried this but does not work.
    What else can I do?
    Many thanks for the help.

  9. #9
    Junior Member COPYCAT SHOP's Avatar
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    try again

    open front cover and try again

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