I'm writing from Turkey. We have dc12, which gives 3-380 error code and can't start. We applied to xerox service, but they asked a very high price (over 3000 dolars) to change a part, which we couldn't learn the name. I put the photos here, so anyone can give me full name, so I can find the part from abroad (the USA or europe), purchase and fix our dc12. We'll pleased also with any other suggestions or help to fix.. thanks for your interest...
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