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  1. #21
    Service Manager 250+ Posts
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    I think I am figuring this out slwly but surely - I think the MCU board is bad on this copier. It is not sending the signal to the toner drives to begin the process.

    When the message "Xerograpghic system problem" is displayed on the control panel, if I open the toner door and firmly pull out and reseat toner cartridges, then close toner door, message goes away.
    But just the same when I try to copy the copier feeds the orginal but then nothing except the grpahical display showing ppaper going through path that is not for as long as I let it go

  2. #22
    Senior Tech 100+ Posts
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    Re: Xerox WC 7665 09-548 Xerographic prob exists

    wondering if there was any solution to this as i am experiencing the same issue

  3. #23
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    Re: Xerox WC 7665 09-548 Xerographic prob exists

    Check / test for 2nd BTR retract, different machine machine I know but there is a bulletin for a wc7245 that shows this fault code and same message being a 2nd BTR retract failure,
    Last edited by Nzer; 10-02-2014 at 10:45 AM.

  4. #24
    Senior Tech 100+ Posts
    Xerox WC 7665 09-548 Xerographic prob exists

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    Re: Xerox WC 7665 09-548 Xerographic prob exists

    Quote Originally Posted by Nzer View Post
    Check / test for 2nd BTR retract, different machine machine I know but there is a bulletin for a wc7245 that shows this fault code and same message being a 2nd BTR retract failure,
    My searchlite also shows 2nd. BTR retract motor problem for this code. May be bad motor or dirty/bad sensor on the 2nd BTR retract system.

  5. #25
    Junior Member
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    Re: Xerox WC 7665 09-548 Xerographic prob exists

    Xerographic - Drum Cartridge fault

    Replaced a new Drum unit...


    Do a firmware update : WorkCentre 7525/7530/7535/7545/7556 File Download

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