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docucolor 12 - need help color is off

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Old 08-13-2009   #1 (permalink)
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docucolor 12 - need help color is off

need help for some strange reason the color on the printer is off.... when i print blue it comes out purple not sure what to do please help

thanks Jimmy S.
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Old 08-13-2009   #2 (permalink)
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Calibrate. There's only a fine line between blue and purple so if your blue is borderline and your printer is adding a bit of magenta or reducing a bit on the cyan it's bound to become purple. I've had this happen on my DC2060 and it was easily cured by calibrating it.
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Old 08-13-2009   #3 (permalink)
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calibrate.
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Old 08-13-2009   #4 (permalink)
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i try to calibrate it but still coming out purple not sure if im doing it right... there is a claibration options: setup calibration, calibrate, and remove claibration... when i go to calibrate it says calibration set: normal, heavyweight & extra heavyweight...i select heavyweight because thats what we use to print on are paper then it ask to print measurement page... it prints out a autocal measurement page with colors... then it ask to measure page... i put the autocal measurement page on the copyer it scans then it prints comparison page....but when i print it still comes out purple...am i doing this right???




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Calibrate. There's only a fine line between blue and purple so if your blue is borderline and your printer is adding a bit of magenta or reducing a bit on the cyan it's bound to become purple. I've had this happen on my DC2060 and it was easily cured by calibrating it.
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Old 08-13-2009   #5 (permalink)
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i try to calibrate it but still coming out purple not sure if im doing it right... there is a claibration options: setup calibration, calibrate, and remove claibration... when i go to calibrate it says calibration set: normal, heavyweight & extra heavyweight...i select heavyweight because thats what we use to print on are paper then it ask to print measurement page... it prints out a autocal measurement page with colors... then it ask to measure page... i put the autocal measurement page on the copyer it scans then it prints comparison page....but when i print it still comes out purple...am i doing this right???
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Old 08-13-2009   #6 (permalink)
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Old 08-14-2009   #7 (permalink)
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he he he. who needs a tech when there is copytech :-)
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