Xerox XC33D

[Nicole]

I am repeatedly receiving an error message of U4-2. I have no idea how to fix this. Anyone have any input?

[Mr Spock]

I am repeatedly receiving an error message of U4-2. I have no idea how to fix this. Anyone have any input?

Fuser error code.... reset is 50 start 20 start in diag mode. ( I think )

[Nicole]

How do I get into the diag. mode?

[Nicole]

Got into diag mode and followed your instructions, no luck. Still U42 error.

[Mr Spock]

Need to take the fuser apart and check the lamp, thermofuse and thermistors. repair/replace the bad part and reassemble.