DC12 not printing from Bypass tray

[GusG]

	Quote:			Originally Posted by davidj7
	great to know you are going nuts. some times we all go that way. Which paper size are you trying to give in the command workstation

Hi David. I've mostly been trying A4. I've realised that when I send it as A4 from the driver it ends up in the command workstation as letter but even if I change it to A4 from command workstation there's no joy.

[davidj7]

what happens when you submit job as letter instead of A4

[GusG]

	Quote:			Originally Posted by davidj7
	what happens when you submit job as letter instead of A4

It turns up in command workstation as letter but still does not print

[davidj7]

are u able to print from other trays? does command workstation shows "tray 5 broken"

[GusG]

	Quote:			Originally Posted by davidj7
	are u able to print from other trays? does command workstation shows "tray 5 broken"

Yes I can print from all other trays and command workstation does not show tray 5 broken, indeed I can copy from it so I think it must be an issue with the RIP.

[davidj7]

RIP is the only possiblity that i can think of. Sorry dude my brain's fried on this one.

[GusG]

	Quote:			Originally Posted by davidj7
	RIP is the only possiblity that i can think of. Sorry dude my brain's fried on this one.

Thanks for coming this far