Xerox Workcentre 4150(System Operation Key Error)

[nivi3]

I have a Xerox Workcentre 4150 machine. It gives an error which states that "The System Operation Key is missing". The light on the side where the Network scan Enablement Key is inserted blinks red. After opening the back cover I also see one LED1 blinking red too. The system powers up but then it gives this error. I can't use the machine.

When the problem started I noticed that the Network Scan Enablement Key was missing from my machine. My daughter had misplaced the key. I ordered a new one and after inserting the new Network Scan Enablement Key, I still get the error.

Your help along with instructions will be appreciated. Please post if you know the answer to this problem.

Regards

[needlesgxe]

	Quote:			Originally Posted by nivi3
	I have a Xerox Workcentre 4150 machine. It gives an error which states that "The System Operation Key is missing". The light on the side where the Network scan Enablement Key is inserted blinks red. After opening the back cover I also see one LED1 blinking red too. The system powers up but then it gives this error. I can't use the machine. When the problem started I noticed that the Network Scan Enablement Key was missing from my machine. My daughter had misplaced the key. I ordered a new one and after inserting the new Network Scan Enablement Key, I still get the error. Your help along with instructions will be appreciated. Please post if you know the answer to this problem. Regards

install the key card and wait intel it stops blinking red and turns green

[needlesgxe]

	Quote:			Originally Posted by needlesgxe
	install the key card and wait intel it stops blinking red and turns green

also check to see if the key is in the tray (see pic)

[nivi3]

Thanks for your post. I have a question. You said insert the key. Do you mean Network Scan enablement key or some other key? Also, I checked the drawer and I don't find any other key there.

I have the Network Scan key which I tried to insert but still it gives error.

Hoping to hear from you.

Regards,
MK

[needlesgxe]

	Quote:			Originally Posted by nivi3
	Thanks for your post. I have a question. You said insert the key. Do you mean Network Scan enablement key or some other key? Also, I checked the drawer and I don't find any other key there. I have the Network Scan key which I tried to insert but still it gives error. Hoping to hear from you. Regards, MK

the machine comes with a key to eable it. ur going to need it. try calling xerox to get a new key. u can also try to clear the memory.
Enter Diagnostics

1. Press the # Key and the Access Key at the same time
2. Enter 1934 from the Key Pad
3. Press the Enter Button
4. Select the Diagnostic Routines tab
5. Select the Other Routines Button
6. Select Memory Clear from this menu

[nivi3]

Thanks again for your post. One more question! The product enablement key you are talking about goes in the front, back or side of the machine?

Warm regards,
MK

[needlesgxe]

	Quote:			Originally Posted by nivi3
	Thanks again for your post. One more question! The product enablement key you are talking about goes in the front, back or side of the machine? Also, if you have an image of the product key then can you post it? Warm regards, MK

GO TO:
http://download.support.xerox.com/pu...d_Guide_EN.pdf

PAGES 8-9 WILL EXPLAIN AND SHOW U PICS.