Or try enablement code at the top of the login and hit "1962".
tech9,
Thank you very much for posting that. I know it's an older thread, so I'm not sure if you're still around, but that was a life saver.
Our vendor wants $400 to wipe the hard drive when they remove the 5655 because our lease is up next month, can anyone tell me where in the control panel or via the web I can wipe any stored jobs or temp files or faxes that may be kicking around on the internal hard drive?
Thank you!
Squelchtone
edit: I just found this in the help file inside the 5655, I will try to follow the steps, but I'm not sure if this should be done from the front panel or the web. Poking around though, it doesnt seem I am saving anything to the internal hard drive, but I would still like to wipe it to a clean image of the firmware without any of my settings, including things like IP address, mail server address, etc. Can someone give a newbie some step by step on where to go and what to click? Thanks!
Manual Image Overwrite
The Image Overwrite feature allows a System Administrator to thoroughly delete all image data from the Xerox system hard drive as a security measure that is required in some installations.
There are two types of Image Overwrite:
Standard
Standard Image Overwrite deletes all image data from memory and any hard disks except for the following:
- Jobs and folders stored in the Reprint Saved Jobs feature
- Jobs stored in the Scan to Mailbox feature (if installed)
- Fax Dial Directories (if fax card installed)
- Fax Mailbox contents (if fax card installed)
Note: The Xerox system will be off line for approximately 15 minutes while standard image overwriting is in process.
Full
Full Image Overwrite deletes all image data from memory and any hard disks including the following:
- Jobs and folders stored in the Reprint Saved Jobs feature
- Jobs stored in the Scan to Mailbox feature (if installed)
- Fax Dial Directories (if fax card installed)
- Fax Mailbox contents (if fax card installed)
Note: The Xerox system will be off line for approximately 60 minutes while full image overwriting is in process.
To activate Manual Image Overwrite
- Click Start below either Standard or Full to begin the overwrite process.
Note: Click the link below the Full Start button to go to the Reprint Saved Jobs feature to back up jobs and folders prior to starting a Full Image Overwrite.
- If you have not already logged on as System Administrator, a dialog will appear which will prompt you for your username and password.
- A confirmation dialog box will appear. Click OK to initiate the overwrite feature. The message "Clean Sweep in Process" appears.
Note: This process cannot be aborted from the web.
That is a feature enablement option. Not all machines will have that enabled.
image overwrite is an optional feature you may or maynot have ?
It is located via the control panel in tools.
An Altboot will clean certain parts of the image on the Hardrive but anygood IT man knows that it still can be recovered.This has to be done by an engineer.
The only way to be safe is to buy the hardrive back of the vendor if you are concerned about security.
Regards
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