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  1. #1
    chombe
    Guest

    DC 250 Fuser problem - 077-909

    Hello Copytechnet-users

    I have problem with this error 077-909, it should be jammed paper in fuser but there is no paper. Actually what happend is that machine has pulled 2-3 papers at the same time and of course it stuck in the fuser. After i pulled the paper out it always says that paper is still jammed. I have tried with other fuser and everything is ok. So do you guys have any idea what can i do to save my new fuser
    Thanks.

  2. #2
    Trusted Tech 50+ Posts
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    One of the IOT sensors detected paper when power was turned on or when an interlock was closed. check the fuser exit actuator

  3. #3
    chombe
    Guest
    Thanks for reply i will try that.

  4. #4
    ExcellaGraphics
    Guest
    I am having the same exact problem, except I dont have a 2nd fuser to help resolve the problem.

    what is "fuser exit actuator" and how exactly do I resolve this issue?

  5. #5
    ExcellaGraphics
    Guest
    Quote Originally Posted by chombe View Post
    Hello Copytechnet-users

    I have problem with this error 077-909, it should be jammed paper in fuser but there is no paper. Actually what happend is that machine has pulled 2-3 papers at the same time and of course it stuck in the fuser. After i pulled the paper out it always says that paper is still jammed. I have tried with other fuser and everything is ok. So do you guys have any idea what can i do to save my new fuser
    Thanks.
    Did you find a solution? I dont have a 2nd fuser, I can't get a tech, and i'm looking to fix this...

  6. #6
    Senior Tech 100+ Posts
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  7. #7
    ExcellaGraphics
    Guest
    Thanks for response...how do i adjust it into the correct position?

  8. #8
    Agent
    Guest

    same here

    hey

    i have the same problem here... .

    Tried to move it and touch it and everything, but nothin helped so far.

    Theres definietly no paper left in the machine, but still it says 077-909.

  9. #9
    Senior Tech 100+ Posts slybot's Avatar
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    what sometimes happens is that the sensor flag/arm call it what you will, twists out of its holder and jams, hence the machine thinks that there is still paper. the flag/arm should pivot freely

  10. #10
    MlHAl
    Guest

    Smile

    This thread solved my problem like a charm.... Thanks everybody!

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