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Thread: WC 4150

  1. #1
    Senior Tech 100+ Posts
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    Angry WC 4150

    Hi Everyone,

    I have a Workcentre 4150 here with many problems.
    It has Scanning E-mail and Fax enabled.

    The Scan to E-mail doesn't work properly.
    After i change the settings here, the next time i restart the machine the settings are changed to default.

    A widows test page takes up to 2 minutes to print.

    I can't create a clone file, everytime when I try, I get an error that the file can not be created.

    I'd like to replace the controller software and all the other settings, but I'm not sure if the systemsoft from the Xerox Document Management, Color Printers, Copiers, Business Consulting Services will do the trick, I tried this but it didn't solve the problem.

    Is there a PWS available for this type of machine. and can I replace the harddrive?

    It's a real bugger and I hope somebody can help me out...

    Kind regards,

    Artphil

  2. #2
    pal.xerox
    Guest

    WC4150

    HI, i think problem is with you HDD. upgrade firmware is solution. you can download latest version from xerox website. no need of any pws there also printer control utillities available on site. download and install on your computor. see the instruction file for the installaton.
    Gud luck

  3. #3
    Senior Tech 100+ Posts
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    Thanks

    Hi Pal,

    I already tried to upgrade the firmware without any luck.
    Do you think i need to replace the harddrive and then upgrade the firmware or won't this work?

    Kind regards,

    Artphil

    Quote Originally Posted by pal.xerox View Post
    HI, i think problem is with you HDD. upgrade firmware is solution. you can download latest version from xerox website. no need of any pws there also printer control utillities available on site. download and install on your computor. see the instruction file for the installaton.
    Gud luck

  4. #4
    Senior Tech 250+ Posts
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    do low level format hdd and upgrade firmware again......good luck

  5. #5
    pal.xerox
    Guest

    WC4150

    DO one thing remove your hard drive plug it woth your lap top and delete the files from spool folder and jobs folder or you can cut paste these file for backup or safe site.

    then plug it again i hope your problem will be resolved. i dont it and its works.

  6. #6
    Senior Tech 100+ Posts
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    Hi Pal.Xerox,

    Thank you for all the help so far!

    I'm going to try this and I'll let you know wether it works or not.

    Kind regards,

    Artphil

  7. #7
    Technician
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    Mar 2010
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    You can pull the HDD and connect to laptop/PC with USB adapter and format the drive. Windows will not let you format the drive natively due to FAT32 size limitation. You can download a free program call SwissKnife that will do the format for you. I have done this several times for customers with 100% success..

    Good luck!

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