workcentre pro c3545 help PLZ

[rabib]

thanks Milo Wilson

I have the software C0_01_04.511 but whene I was to upgrade this message desplay
XER..JPG

thanks in advance!

[xcopytech]

do not have correct path
select only folder C0_01_04.511 and you will see version for upgrade.

[rabib]

XER1..JPG

do not have correcXER2..JPGt path
select only folder C0_01_04.511 and you will see version for upgrade.

Thanks xcopytech

but same problem

xer3..JPG

[xcopytech]

do you have upgrade files in that folder?C0_01_04.511..JPG

[rabib]

Yes xcopytech but is decompressed in follder !

[rabib]

That's the message

XER4..JPG

[Milo Wilson]

It looks like you need to do an Altboot install. If you can't see the dlm file in the upgrade folder then it seems there is some kind of corruption on your ESS hard drive. Use the Altboot procedure and see if it will reload. Also there might be an issue with the CCM NVM battery or the CCM module itself.

[rabib]

Thanks I have the dlm file in the upgrade folder and my ccm nvm battery is 3 volt ???????

[xcopytech]

1. does your machine come to ready to copy
2. did you performed dc105 and dc133
3. can you print configuration report from machine

[rabib]

HOW TO print configuration report from machine ?

because I have the message desplay in my machine (communications problem encountered )