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  1. #1
    Service Manager 100+ Posts delosangeles's Avatar
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    Xerox WC 7132 with error code 089-311

    Hello everyone

    I have a client with a Xerox WorkCentre 7132 full color copier that displays on power up error code 089-311 I am Ricoh tech so the newer Xerox models are bit of a challenge for us. I would be grateful for any help with a discription of the code and if there is a way to clear it. I don't know how to enter the service modes so I could use your help or if a part would need to be replaced.

    Thanks everyone

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  2. #2
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    This Parts & Service manual can now be purchased for $11.77 and downloaded immediately after payment from The Internet's largest collection of manuals

    I'm always looking to trade too.

    Paul@justmanuals.com

    When you need a manual and you need it NOW !

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  3. #3
    Service Manager 100+ Posts tech9's Avatar
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    The problem is the ibt belt sensor is not reading the silver patches on the edge of the ibt belt. They are either scratched or the sensor is dirty or faulty. Replace patches and clean or replace ibt belt sensor. This normally works for me.


  4. #4
    Service Manager 100+ Posts delosangeles's Avatar
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    Cool

    Quote Originally Posted by tech9 View Post
    The problem is the ibt belt sensor is not reading the silver patches on the edge of the ibt belt. They are either scratched or the sensor is dirty or faulty. Replace patches and clean or replace ibt belt sensor. This normally works for me.
    Tech9 thanks for that info it's appreciated.

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  5. #5
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    ibt belt part number if needed 064K92332


  6. #6
    Service Manager 100+ Posts delosangeles's Avatar
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    Cool

    Cool, Thanks for that info.


    Quote Originally Posted by MrXerox View Post
    ibt belt part number if needed 064K92332


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  7. #7
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    hello, do not know if you've solved the problem of error 089-311, mais'tem a solution without buying a new belt, is the following, you have to open the front cover of the machine takes all the accessories, such as the photoreceptor , blade cleaning, everything, and then dismantle the whole front just after the fuser strip, and remove the belt, there will appear a few sensors, and wipe them with cotton cloth or sensitive, and then assemble everything back and turn, almost sure it works,.


  8. #8
    Service Manager 100+ Posts delosangeles's Avatar
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    Really

    Quote Originally Posted by eltonmaster View Post
    hello, do not know if you've solved the problem of error 089-311, mais'tem a solution without buying a new belt, is the following, you have to open the front cover of the machine takes all the accessories, such as the photoreceptor , blade cleaning, everything, and then dismantle the whole front just after the fuser strip, and remove the belt, there will appear a few sensors, and wipe them with cotton cloth or sensitive, and then assemble everything back and turn, almost sure it works,.
    Really. I'll try that out. Thanks very much for that info.

    Trade like a tiger sleep like a baby

  9. #9
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    7132 Error code 89-311

    I have the solution. Just remove the IBT belt and clean the home position sensors & the silver patch.
    That's it


  10. #10
    Service Manager 100+ Posts delosangeles's Avatar
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    Cool

    Quote Originally Posted by dexters View Post
    I have the solution. Just remove the IBT belt and clean the home position sensors & the silver patch.
    That's it
    Cool, thanks for that info.

    Trade like a tiger sleep like a baby

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