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Thread: Xerox WC 7675

  1. #1
    Technician sjabo's Avatar
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    Xerox WC 7675

    I'm looking for a professional service call Xerox WC 7675!
    Software and hardware problems to solve!

    Thank you in advance!

    sjabo

  2. #2
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    Im a xerox technician and analyst, what is your problem ?

  3. #3
    Technician sjabo's Avatar
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    Hello!

    Xerox 7675 is a multifunctional machine which changed the MCU NVM PWB panel.
    Then, the machine says that the panels must be in sync.
    This is only possible through the diagnostic program, and there is a request that generated code is likely to be made through the Xerox hotline to ask!
    Our relationship with our company no xerox!
    Therefore I turned to thee!
    English is not the bread, therefore, forgive me!

    sjabo

  4. #4
    Technician sjabo's Avatar
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    Service manual I got this information!
    As I said there is no xerox support!
    Can you help?

    Serial number and billing data is stored at three locations:

    MCU NVM PWB

    CCM NVM PWB


    IIT/IPS PWB.

    This procedure is used to restore serial number and billing data integrity if these PWBs were replaced incorrectly, or if multiple failures occurred.

    It is not necessary to run this procedure if a single PWB is replaced; if these boards are replaced one-at-a-time, the machine will automatically synchronize the data on the new PWB to match the other two. It is only required to perform the procedure if the removal/replacement procedure is not followed correctly, or if data corruption causes one of the following faults:

    16-801.19

    22-352

    Procedure
    Notify service support.

    Call service support for instructions.

    Complete reserialization form provided by service support.

    Reserialize machine:

    Enter the PWS Diagnostic mode.

    Select the Adjustments tab

    Select the Configuration tab

    Synchronize Serial Number.

    Select S/N Sync (dC132).

    Select Generate Id.

    Call the phone number on the reserialization form and report Unique Machine Identifier.

    You will be given a Password to enter into Submit Password.

    Select Submit Password.

    Serial numbers are now synchronized

    sjabo

  5. #5
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    sorry

    Hello i have been looking in xerox internal servicenet after a program that can generate this code but i cant find it, so you have too call Xerox 2nd level support to get this password, cannot help you,

    Have a nice day!



    Quote Originally Posted by sjabo View Post
    Service manual I got this information!
    As I said there is no xerox support!
    Can you help?

    Serial number and billing data is stored at three locations:

    MCU NVM PWB

    CCM NVM PWB


    IIT/IPS PWB.

    This procedure is used to restore serial number and billing data integrity if these PWBs were replaced incorrectly, or if multiple failures occurred.

    It is not necessary to run this procedure if a single PWB is replaced; if these boards are replaced one-at-a-time, the machine will automatically synchronize the data on the new PWB to match the other two. It is only required to perform the procedure if the removal/replacement procedure is not followed correctly, or if data corruption causes one of the following faults:

    16-801.19

    22-352

    Procedure
    Notify service support.

    Call service support for instructions.

    Complete reserialization form provided by service support.

    Reserialize machine:

    Enter the PWS Diagnostic mode.

    Select the Adjustments tab

    Select the Configuration tab

    Synchronize Serial Number.

    Select S/N Sync (dC132).

    Select Generate Id.

    Call the phone number on the reserialization form and report Unique Machine Identifier.

    You will be given a Password to enter into Submit Password.

    Select Submit Password.

    Serial numbers are now synchronized

    sjabo

  6. #6
    Trusted Tech 50+ Posts
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    Call me from Moscow. I'll help you on site. You are not fare. International passport I have.

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