DC 240 NVM

[ricardobres]

Hi, I need change the NVM position 700-166 (territory code), but when I want to try change it, it appear a mensage " you can change this value". There are some way to do it?
I tried to do the download system, but occur an error (16-742) it's a wrong firmware code, but no there others firmwares on the gsn site. Some idea?

[adriansto]

Have you enabled sw download ?

[ricardobres]

Yes, I have it, and I have the gsn.

[johnner66]

the code is 700-165 and how you load the firmware why you need to load the firmware thanks

[ricardobres]

Because I'm triyng to change the machine region. I changed the 700-165 to Brazil, but I need to change the 700-166 too, but this position is protect.

[adriansto]

try to change 700-338 nvm. Use UI diag.

[ricardobres]

Thanks, I'll try.

[ricardobres]

I tried change it, but didn't resolv. I tried to change the nvm 616-094, but I didn't access too. It's a information on gsn " incompatible toner cartridge", and it say " Enter Diagnostics on the UI ( * # stop )" , what is it? Other way to enter in dianostic mode? I use " 0 and print", I didn't know other way.

[xcopytech]

*#stop is work centre machines diagnostic entry
docucolor machines use 0+start

[ricardobres]

Ok, if I replace the NVM by someone from another region, I change this values? 700-166 and 700-165? Do you understand me?