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  1. #1
    Technician 50+ Posts
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    xerox 510 firmware update

    Hi, I have Xerox 510 wide format for service and it freezing.. I want to update the firmware through COM port (not through controller) but I don't have the service CD. Is there anybody why has got this CD or why knows link for download.

    Thanks!
    copier and printer service technician
    The perfect gift

  2. #2
    Service Manager 1,000+ Posts
    xerox 510 firmware update

    adriansto's Avatar
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    There is a service cd for that. Your email is ?

  3. #3
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    email

    My e-mail is vale24@dir.bg

    Thanks!
    copier and printer service technician
    The perfect gift

  4. #4
    Senior Tech 100+ Posts
    xerox 510 firmware update


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    You did not provide enough information about what version of controller to answer the question properly. What version controller are we talking about? Did you get your answer? If not, please respond.

  5. #5
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    xerox 510

    Hi, The problem is not solved yet and is: the machine gives you "ready to print", you can see everything on the WEB interface, you can do internal print test, BUT you can't print anything from the PC. It seem that it has communication only in one direction....

    Any Ideas!

    Thanks
    copier and printer service technician
    The perfect gift

  6. #6
    Senior Tech 100+ Posts
    xerox 510 firmware update


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    Not being able to print to the machine would indicate a network set-up or print driver problem. Go into the WebPMT, to configuration, and then Upload a File. Browse to a TIF image, and select Upload. If the print works, then there is a problem on your work center driver setup.

  7. #7
    Service Manager 1,000+ Posts
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    in print driver properties change raw port number to 2000 or lpr queue name to RAW.

  8. #8
    Technician 50+ Posts
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    I even can't print anything from WEB interface (when you get access to the machine by typing the IP address )- test print, full test or whatever you want... NOTHING. the problem is somewhere in the machine because i did test with another controller - the same story...
    copier and printer service technician
    The perfect gift

  9. #9
    Senior Tech 100+ Posts
    xerox 510 firmware update


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    It would have helped to mention having tried the other controller from the beginning.

    You are correct then, the problem has to be in the printer. Sounds like you are looking at the main board. Can you print an internal test pattern going through diagnostics?

  10. #10
    Technician 50+ Posts
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    Yes, I can print only internal print from the panel..


    Thanks!
    copier and printer service technician
    The perfect gift

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