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  1. #1
    Service Manager 250+ Posts Ianizer's Avatar
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    X560C Scan Reports

    Hi all,

    X560C-Integrated Fiery, using network scanning. Prints an error report when a scan fails. Sounds reasonable...

    Scan fail is not the problem... That it prints a report with a preview pane is. Security issue for the customer.

    Ideally, we'd like to print a report on failure, but without a preview pane. Haven't found the Preview toggle, so we'll settle for Off.

    In Admin Mode (Tools > Common Svc Setting > Reports), I have a choice of On/Off/Print When Delivery Fails for the Scan File Transfer Report option.

    Interestingly, Scan File Transfer Report is turned off and a report is still generated on scan fail (simulating network connect fail by unplugging ethernet).

    Either there is a SW glitch, or I have the wrong setting entirely.

    Thanks in advance for the feedback. I really appreciate it.

    -I
    Last edited by Ianizer; 07-12-2011 at 11:17 PM.

  2. #2
    Service Manager 250+ Posts Ianizer's Avatar
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    Re: X560C Scan Reports

    Nobody's got anything?
    -I

  3. #3
    Senior Tech 100+ Posts
    X560C Scan Reports


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    Re: X560C Scan Reports

    Not sure in XC560, but other Xerox model have that setting your looking for in the template setup.

  4. #4
    Service Manager 250+ Posts Ianizer's Avatar
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    Re: X560C Scan Reports

    Thanks seansbar, I think I found it.
    Scan template setup in the web IU on the print engine side.
    -I

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