i had a green bar freeze

[cesar.m]

i had a workcentre 7665 with green bar freeze and at the end comunication firewire problem the firmeware is 040.033.53050 somebody had a alternative

[azehnali]

sounds like the firewire board is bad

[cesar.m]

nop i changed and i restore the software and i clean te ccm, and i replaced the firewire cable too

but nothing the machine it dosn't response

[azehnali]

do you have a laptop with pws

[cesar.m]

a friend have it

[azehnali]

are there any error codes?

[azehnali]

was the copier working fine
did you do something to the copier like reload software
more details
its all about details

[adriansto]

Power off the copier.
Disconnect both ends of usb cable between UI and net controller.
Then plug one end of usb cable in usb port of your laptop / desktop.
Same for the other ends. If the computer recognize both ends you can reconnect the usb cable in machine and check it is work.
If the computer dont recognize the ends then the usb cable is the problem.
Check also the cable between UI interface and CCM.

[Milo Wilson]

Try using a different usb port to connect to on the controller. You might need to enable the other usb ports through the machine b4 you can.

[cesar.m]

yes in fact there is a couple of errors 3-347 and 3-316 are repetitive. In other machine i can repair it easy the hdd was defective and the port usb 0 too, but in this case i can't do it. i change the software from alternet boot, pws with DC 102 software upgrade and i fail in the alternet boot only appper "ess is operational" that`s all only this
thanks for your time