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  1. #1
    Technician Dzeak21's Avatar
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    Oct 2007
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    xerox docucolor 12

    hey i need to now if anyone has come across this problem i have a xerox docucolor 12 that keeps asking me to insert your access card i dont work on xerox often and i dont now how to fix this problem any help at all greatly app.

  2. #2
    Service Manager 250+ Posts
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    On the DC12, my understanding is that a multi-level password protection is set and programmed on the foreign interface/ external auditron. So if you just want to get rid of the message, just turn off the external auditron, go to CE mode and set nvm 752-002=0 and 759-015=0 to disable the foreign interface. If you can't get into CE mode thru the UI, use the PWS. After nvm change, restart the DC12 and the message goes away
    Last edited by TechMate; 07-16-2008 at 02:58 PM.

  3. #3
    Raimond
    Guest

    doc info

    I had a doc 12 it had security password protection which was multi level for various users. Unless you have access to those passwords you may be locked out, call your repair / maintenance person or tech support....RAI

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