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  1. #1
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    Xerox 8830 Scanner with 7365 Controller

    I have a Xerox 8830 scanner with a 7356 controller. When I turn units on the scanner keeps displaying a clock and the bulb doesn't illuminate. Please help I have
    a job that's due tonight. Thanks

  2. #2
    Service Manager 1,000+ Posts
    Xerox 8830 Scanner with 7365 Controller

    adriansto's Avatar
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    Re: Xerox 8830 Scanner with 7365 Controller

    Quote Originally Posted by yiiya69 View Post
    I have a Xerox 8830 scanner with a 7356 controller. When I turn units on the scanner keeps displaying a clock and the bulb doesn't illuminate. Please help I have
    a job that's due tonight. Thanks
    There are a service cd with all you need for this machine !

  3. #3
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    Re: Xerox 8830 Scanner with 7365 Controller

    Thank You for responding. Where do I get the service CD?

  4. #4
    Service Manager 1,000+ Posts
    Xerox 8830 Scanner with 7365 Controller

    adriansto's Avatar
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    Re: Xerox 8830 Scanner with 7365 Controller

    Quote Originally Posted by yiiya69 View Post
    Thank You for responding. Where do I get the service CD?
    Send me a mail at stoadis@gmail.com

  5. #5
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    Re: Xerox 8830 Scanner with 7365 Controller

    I just sent you an email.

    Thank You.

  6. #6
    Senior Tech 250+ Posts walidcharifi's Avatar
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    Re: Xerox 8830 Scanner with 7365 Controller

    Quote Originally Posted by adriansto View Post
    There are a service cd with all you need for this machine !
    hi adriansto
    i have service cd for 8830
    walidcharifi@yahoo.com
    thanks

  7. #7
    Senior Tech 100+ Posts
    Xerox 8830 Scanner with 7365 Controller


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    Re: Xerox 8830 Scanner with 7365 Controller

    First, let's clear up a few of your misconceptions. The model of your scanner is a 7356, not the controller. The controller is mounted to the rear of the printer, or is a stand alone PC type devise.

    The clock indicator on the scanner control panel generally indicates the scanner and controller are not communicating properly. If the illumination lamp is not on, then one of two problems exist. Either the scanner is not powered on, there is a problem in the scanner, or the lamp is burnt out.

    There is often a ground fault unit in the power plug of the scanner. Make sure the black button is pressed in. With the scanner power switch turned on, open the top of the scanner, remove the document hold down plate, and look down into the scanner glass. Along the inside vertical surface there should be several LED's illuminated. If these are not on, you either do not have AC power available to the scanner, or an electrical problem with the scanner.

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