Error code 022-352

[funcom]

Hello!

My xerox 7655 is displaying an error 022-352 is the error description, routine password will be required to write the serial number to machine.

Can anyone help resolve this situation.

Regards,
Pedro Aguiar

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[adriansto]

Hello!

My xerox 7655 is displaying an error 022-352 is the error description, routine password will be required to write the serial number to machine.

Can anyone help resolve this situation.

Regards,
Pedro Aguiar

The proper and cheaper procedure for this situation is to place a call to a xerox tech

[duanew]

Serial number and billing data is stored at three locations:
MCU NVM PWB
CCM NVM PWB
IIT/IPS PWB.
This procedure is used to restore serial number and billing data integrity if these PWBs were replaced incorrectly, or if multiple failures occurred.
It is not necessary to run this procedure if a single PWB is replaced; if these boards are replaced one-at-a-time, the machine will automatically synchronize the data on the new PWB to match the other two. It is only required to perform the procedure if the removal/replacement procedure is not followed correctly, or if data corruption causes one of the following faults:
16-801.19
22-352
Procedure
Notify service support.
Call service support for instructions.
Complete reserialization form provided by service support.
Reserialize machine:
Enter the PWS Diagnostic mode.
Select the Adjustments tab
Select the Configuration tab
Synchronize Serial Number.
Select S/N Sync (dC132).
Select Generate Id.
Call the phone number on the reserialization form and report Unique Machine Identifier.
You will be given a Password to enter into Submit Password.
Select Submit Password.
Serial numbers are now synchronized.