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  1. #1
    Senior Tech 250+ Posts
    Do I really need a PWS to work on Xerox copiers?

    ZeusGT's Avatar
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    Do I really need a PWS to work on Xerox copiers?

    Hello all!

    I have been repairing Xerox copiers for a little while now and I have read on these forums that you really need a PWS to perform a lot of the repairs on most of the Xerox equipment. I worked on a Docucolor 240 with a persistent 042-326. I read in many different forums on the web and the general consensuses is that you could only fix the unit with a PWS because the fault occurred over 5 times and there is only a 3 time recurrence threshold.

    Long story short, I was able to make the necessary repairs and reset the NVM Chain without using the PWS by going into the service mode. From what I researched on the machine, same could be done for resetting the fuser faults too.

    My question is, why would I need a PWS on this machine or say for instance the Workcentre 5675? Thanks for your feedback.
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  2. #2
    Service Manager 1,000+ Posts
    Do I really need a PWS to work on Xerox copiers?

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    Re: Do I really need a PWS to work on Xerox copiers?

    The pws is a tool and it help you to diagnose and repair the defects.
    Dc 240 has internal diagnostic builtin but some procedures needs pws tool because they missing from internal diagnostic. WC 56xx has complete diagnostic builtin but you need pws to reload software on hdd, to save and restore nvm's and so on.
    DC 2060, WCP3545 has no internal diagnostic. It exist only on pws tool.
    With pws you can use edocs and bulettins. More quickly and easily to use.

  3. #3
    Senior Tech 100+ Posts tech9's Avatar
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    Re: Do I really need a PWS to work on Xerox copiers?

    57xx you can altboot via usb stick. You would although need a PWS if it lost its NVM settings.
    The long and short of it if you really want to be the best of te best on Xerox kit the PWS is the answer a properly configured PWS has all the info/tools/tips/software to fix Xerox machines.

  4. #4
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    Re: Do I really need a PWS to work on Xerox copiers?

    A proper PWS laptop will speed your service work, help you solve difficult to diagnose problems in all Xerox machines, and is a must in many. It will pay its investment back quickly, and then, many times over.

    The available PWS products vary greatly, and many techs don't understand this. The PWS is a combination of the PWS software, EDOCs, diagnostic tools, and SNAPS. These applications are supported by conventional software packages like Microsoft Office, Adobe Acrobat, video software and a variety of others. EDOCs are updated frequently, as are the SNAPS that drive SearchLite.

    Finally, you need some rock solid backup that you take with you so if something does go wrong on the road you can quickly and effortlessly restore the PWS to its original working condition.

    Please PM me if you are in the market for a PWS -before you purchase something you will be unhappy with later.

  5. #5
    Senior Tech 100+ Posts
    Do I really need a PWS to work on Xerox copiers?

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    Re: Do I really need a PWS to work on Xerox copiers?

    have complete pws laptop for sale. xtraininc@cableone.net

  6. #6
    Service Manager 1,000+ Posts
    Do I really need a PWS to work on Xerox copiers?


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    glad i don't work on that crap.

  7. #7
    Senior Tech 100+ Posts
    Do I really need a PWS to work on Xerox copiers?

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    Re: Do I really need a PWS to work on Xerox copiers?

    You do not need a PWS laptop unless you work on xerox machines made in the last 30 years. If you want to carry 100 pounds of paper service manuals, parts lists, and tech tips, a PWS is not needed. If you want to guess at the fix for a problem, dont use a PWS. If you dont want to link up with an electronic xerox to run diagnostics, ruitines, etc. , you dont need a PWS. If you think you may need a PWS after all, e-mail me for a special deal. xtraininc@cableone.net

  8. #8
    Senior Tech 100+ Posts
    Do I really need a PWS to work on Xerox copiers?

    xtrain's Avatar
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    Re: Do I really need a PWS to work on Xerox copiers?

    Quote Originally Posted by JR2ALTA View Post
    glad i don't work on that crap.
    I am glad you didnt too.

  9. #9
    rcancino
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    Re: Do I really need a PWS to work on Xerox copiers?

    Quote Originally Posted by xtrain View Post
    have complete pws laptop for sale. xtraininc@cableone.net
    I only need the gsn lock password mine has expired

  10. #10
    Senior Tech 100+ Posts
    Do I really need a PWS to work on Xerox copiers?

    xtrain's Avatar
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    Re: Do I really need a PWS to work on Xerox copiers?

    Quote Originally Posted by rcancino View Post
    I only need the gsn lock password mine has expired
    I dont use GSN, I use PWS Lock, which is a non expire password.

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