I've been reading various posts on the forum regarding diagnostics software and xerox parts etc... We've had Xerox equipment for close to 5 years but with yet another annual price rise due to come into effect in the next couple of weeks (and not being ready to upgrade to new machines!) we wanted to see what the options were for self servicing the machines. Basically servicing the machines outside of the Xerox FSMA and paying for parts as needed rather than a click charge.
Firstly I wanted to see if anyone else was doing this? How do you find it, both technically and finance wise?
Second I wondered if anyone could advise on what would be required to start doing this? I've seen various discussions relating to PWS/Diagnostics software, can this be obtained legitimately? And I've also seen various places online which supply all the individual parts... is this likely to be the best source of parts or are there alternative places to get them? Do Xerox sell the directly for example?
The machines in question are DocuColor 5000.
Any information would be greatly appreciated!