My Docucolor prints a bright magenta line across the middle of my page when it isn't supposed to be there.
Any Tips on how i make it go away?
My Docucolor prints a bright magenta line across the middle of my page when it isn't supposed to be there.
Any Tips on how i make it go away?
What did you check so far?
It could be bad drum, dirty laser, developer contamination etc...
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Call a tech.
You can tell if its a problem with your magenta drum pretty easy. Swap the magenta drum with the yellow drum. If your magenta line becomes a yellow line you know the problem is with the drum unit.
A void line of any color most often can be caused by a defective developer unit or dirty laser glass but won't cause a printed line.
Most often a printed line of 1 color is caused by a worn drum unit.
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