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  1. #1
    Field Supervisor 500+ Posts
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    Xerox phaser 3635mfp

    First time working on this machine. Made by Samsung I'm guessing. Well on the screen it says close front door. I have cheated the front door interlock switch and problem still there.

    Any ideas. Thanks for any help.

  2. #2
    Field Supervisor 500+ Posts Exok's Avatar
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    Re: Xerox phaser 3635mfp

    An open door / open fuser door message could mean a defective high voltage power supply.

    Check out this video I found:
    They show a 3300 but its pretty much the same box as the 3635


  3. #3
    Service Manager 5,000+ Posts
    Xerox phaser 3635mfp


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    Smile Re: Xerox phaser 3635mfp

    Mr. Bill - If you want a FREE copy of the Parts & Service manual, send me an email and I'll send it along.

    Paul

  4. #4
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    Re: Xerox phaser 3635mfp

    Thanks for the vid AXOK. That was great.

    And thank you Paul for the offer. Our buddy Yak aready send me one. I appreaciate your offer.

    I have been down with a cold for a week now. Man I hate being sick.

  5. #5
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    Re: Xerox phaser 3635mfp

    Update

    I ordered that hi voltage power supply and installed it. Took care of the problem. Great video on the repair.

    Thanks

  6. #6
    Technician rufio311's Avatar
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    Re: Xerox phaser 3635mfp

    Quote Originally Posted by JustManuals.com View Post
    Mr. Bill - If you want a FREE copy of the Parts & Service manual, send me an email and I'll send it along.

    Paul
    I am running into the same problem with a Phaser 3635MFP. Could you send me the Parts & Service Manual?

  7. #7
    Field Supervisor 500+ Posts
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    Re: Xerox phaser 3635mfp

    If you follow that video step by step it's pretty easy to swap out the PS board. And that fixed my problem.

  8. #8
    Technician rufio311's Avatar
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    Re: Xerox phaser 3635mfp

    Quote Originally Posted by MR Bill View Post
    If you follow that video step by step it's pretty easy to swap out the PS board. And that fixed my problem.
    what is the part number and where would suggest i but it from?

  9. #9
    Field Supervisor 500+ Posts
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    Re: Xerox phaser 3635mfp

    The video of the repair is by a company called Iteminc. I would give them a call and they will get you the part # and sell you the part.

    Log on to iteminc.com and you will find them. I don't have a phone # handy.

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