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  1. #1
    Technician denden4h's Avatar
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    7655 System Fault

    I hope someone can give me some answers to this one. Customer says unit is displaying "System Fault, call service administrator", I go into UI Diagnostics (No PWS for this one) and the history says it has 2 codes: 22-720-000 and 42-326-000. I do have a service manual for a similar unit and was able to look up the second code, but not the first. The history says it is a service registry data load error, so I believe that the system software is corrupt. If anyone has any info on this, it is appreciated.

  2. #2
    Senior Tech 250+ Posts
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    Re: 7655 System Fault

    The transfer belt home position sensor is dirty or the patch on the belt is dirty. You will have to remove the transfer belt to clean the sensor.

  3. #3
    Field Supervisor 500+ Posts knightfall's Avatar
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    Re: 7655 System Fault

    the patch maybe dirty or ripped or sensor dirty
    Get your facts first, and then you can distort them as much as you please.

  4. #4
    Technician duanew's Avatar
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    Re: 7655 System Fault

    If the silver patch is riped
    and the IBT is still in good shape grab a silver piece of the bag that the IBT came from cut out the same size square apply a double sided sticky tape to it then reapply to the belt should get you moving for a while intill your part comes in

  5. #5
    Technician duanew's Avatar
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    Re: 7655 System Fault

    The is no status indicator RAP's For
    22-720

    but here is the rap for the other

    Belt Home Position too long
    Initial Action
    NOTE:
    If this fault is declared 3 times in succession, the print mode will be disabled. In order to clear this condition, reset NVM location (IOT Finisher) 741-105 to 0.
    Check the opening/closing of the Front Cover.
    Turn the power OFF then ON.
    Procedure
    Check that the Transfer Belt is in the center (where the IBT Belt Edge and the IBT Belt Frame are approx. the same distance from the front and rear). Center if required (see REP 9.3).
    Perform ADJ 9.13 Belt Edge Learn Cycle.
    The Belt Edge Learn Cycle ends abnormally.
    Yes No Unanswered
    End
    Check the reflective mark at the rear of the Transfer belt.
    The reflective mark positioned correctly and reflects properly.
    Yes No Unanswered
    Clean the reflective mark and reposition it properly, if the problem continues, replace the IBT belt ( PL 7.3).
    Enter dC330 [042-200 Transfer Belt Home Sensor]. Rotate the belt manually for 1 turn.
    The display changes.
    Yes No Unanswered
    Go to OF 99-1 and troubleshoot the Transfer Belt Home Sensor ( PL 7.5).
    Check the operation of the actuator of the Transfer Belt Edge Sensor Assembly.
    The actuator moves smoothly.
    Yes No Unanswered
    Replace the Transfer Belt Edge Sensor Assembly ( PL 7.4).
    Select [042-016 IBT Steering Motor (CW) High Current] and [042-017 Steering Motor (CCW) High Current].
    The IBT Steering Motor operate.
    Yes No Unanswered
    Go to OF 99-9 and troubleshoot the IBT Steering Motor ( PL 7.4).
    Check the installation position of the IBT Belt Module (the four legs of the IBT Belt Module are placed on the board springs of the Transfer Drawer and the fixing screws (M4: x2) of the IBT Drawer are tightened).
    The IBT Belt Module is installed in the proper position.
    Yes No Unanswered
    Adjust the installation position of the IBT Belt Module.
    Set dC131 [741-105 Angle Data Initial Value (A0)] to 0.Install the IBT Belt in the center (where the IBT Belt Edge and the IBT Belt Frame are approx. the same distance from the front and rear). Perform ADJ 9.13 Belt Edge Learn cycle.
    The Belt Edge Learn Cycle ends abnormally.
    Yes No Unanswered
    End
    Replace the Transfer Belt Home Sensor ( PL 7.5). If the problem continues, replace the Transfer Belt Edge Sensor ( PL 7.4). If the problem persists, replace the Transfer Belt Edge Sensor ( PL 7.4). If the problem is persistent, replace the IBT Belt Module ( PL 7.1).

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