WC 5225 won't accept OEM cartridge #106R01413

[axyun]

Customer called yesterday to say he tried changing 2 different cartridges i sold him and the machine is still telling him to change toner. I sold him 2 with the #106R01413 which is the OEM lower yield(20K). Any info you can offer is very much appreciated. I have 2 more of the same in stock and don't want to go there until I have a little more info Theses are brand new cartridges. Frank/ActionPhotocopy

[livewire]

Try with 106R01306.
This is Sold Toner Cartridge NA/XE.
NA=North America
XE=Xerox Europe
Xerox WorkCentre 5225/5230 Supplies and Accessories

FAQ
WorkCentre 5225/5230 Support

Do you have any error code?

Also, Solution : Make Sure the Correct Cartridge is Installed

Compare the new cartridge to the old cartridge and make sure they have the same part number.

Success.

[axyun]

It is definitely a Xerox OEM cartridge in a Xerox box. Xerox makes a few different cartridge for the 5225. Each cartridge has a different yield. I swapped the little card that slides out on the side of cartridge and then it worked . Ibelieve its the crum chip but evidently I bought 4 cartridges with bad chips. Frank

[livewire]

see here:
http://www.copytechnet.com/forums/xerox/55840-5225-conversion-metered-sold.html

[axyun]

Thanks Livewire but didn't seem to have anything to do with meter. I swapped out the identical chip with same number (160k95122 k1). Frank

[livewire]

Hi Frank, see here:
Xerox Chip / Xerox Copier Chip / Xerox Copiers Chip / Xerox Printter Chip / Xerox RF Chip / RF Chip
Xerox Workcentre 5225, 5230 Toner Chip = 106R01305

and here:
Toner Chip FX HFD1-T MDK 338V-0 N 160K95121 160K95122 - Xentair International Ltd

Toner Chip FX HFD1-T MDK 338V-0 N 160K95121, 160K95122

and Compatible Machines with this chip:

Xerox® Color 550
Xerox® Color 560

Xerox® DocuColor™ 240
Xerox® DocuColor™ 250

Xerox® DocuColor™ 242
Xerox® DocuColor™ 252
Xerox® DocuColor™ 260

Xerox® DocuColor™ 700
Xerox® DocuColor™ 700i

Xerox® DocuColor™ 7000
Xerox® DocuColor™ 8000

There's been some mistake

[axyun]

The number you are giving for the Xerox 5225/5230 is the cartridge ID # and not the chip number.
The cartridge you mention 106R01305 is good for 30K
The cartridge I sold is the 106R01413 for same machine but only 20K yield.

Both of the cartridges use the identical chip(160K95122 K1). I know this because today I removed 2 chips from the high yield 106R01305 cartridge and swapped them with the bad identical chips in the 106R01413 cartridges. Sometimes Xerox makes more than one cartridge for same machine and in this case I believe it has more to do with yield and price then metered and non metered. Frank

[livewire]

Today I checked our toner cartridges. We sell 106R01413. The chip number is FХ 160K95122 K1.
Perhaps the information on the chip is for another region, maybe Europe. It is possible that the chips are defective. It is possible that the chips are healthy. Maybe converting the machine from metered to sold will make things right.

[axyun]

Thyanks Livewire. I will look into that. Frank