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  1. #1
    Service Manager 1,000+ Posts
    WC 5225 won't accept OEM  cartridge  #106R01413


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    Thumbs up WC 5225 won't accept OEM cartridge #106R01413

    Customer called yesterday to say he tried changing 2 different cartridges i sold him and the machine is still telling him to change toner. I sold him 2 with the #106R01413 which is the OEM lower yield(20K). Any info you can offer is very much appreciated. I have 2 more of the same in stock and don't want to go there until I have a little more info Theses are brand new cartridges. Frank/ActionPhotocopy

  2. #2
    Field Supervisor 500+ Posts livewire's Avatar
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    Re: WC 5225 won't accept OEM cartridge #106R01413

    Try with 106R01306.
    This is Sold Toner Cartridge NA/XE.
    NA=North America
    XE=Xerox Europe
    Xerox WorkCentre 5225/5230 Supplies and Accessories

    FAQ
    WorkCentre 5225/5230 Support

    Do you have any error code?

    Also, Solution : Make Sure the Correct Cartridge is Installed

    Compare the new cartridge to the old cartridge and make sure they have the same part number.

    Success.

  3. #3
    Service Manager 1,000+ Posts
    WC 5225 won't accept OEM  cartridge  #106R01413


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    Thumbs up Re: WC 5225 won't accept OEM cartridge #106R01413

    It is definitely a Xerox OEM cartridge in a Xerox box. Xerox makes a few different cartridge for the 5225. Each cartridge has a different yield. I swapped the little card that slides out on the side of cartridge and then it worked . Ibelieve its the crum chip but evidently I bought 4 cartridges with bad chips. Frank

  4. #4
    Field Supervisor 500+ Posts livewire's Avatar
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    Re: WC 5225 won't accept OEM cartridge #106R01413


  5. #5
    Service Manager 1,000+ Posts
    WC 5225 won't accept OEM  cartridge  #106R01413


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    Thumbs up Re: WC 5225 won't accept OEM cartridge #106R01413

    Thanks Livewire but didn't seem to have anything to do with meter. I swapped out the identical chip with same number (160k95122 k1). Frank

  6. #6
    Field Supervisor 500+ Posts livewire's Avatar
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    Re: WC 5225 won't accept OEM cartridge #106R01413

    Hi Frank, see here:
    Xerox Chip / Xerox Copier Chip / Xerox Copiers Chip / Xerox Printter Chip / Xerox RF Chip / RF Chip
    Xerox Workcentre 5225, 5230 Toner Chip = 106R01305

    and here:
    Toner Chip FX HFD1-T MDK 338V-0 N 160K95121 160K95122 - Xentair International Ltd

    Toner Chip FX HFD1-T MDK 338V-0 N 160K95121, 160K95122

    and Compatible Machines with this chip:

    Xerox® Color 550
    Xerox® Color 560

    Xerox® DocuColor™ 240
    Xerox® DocuColor™ 250

    Xerox® DocuColor™ 242
    Xerox® DocuColor™ 252
    Xerox® DocuColor™ 260

    Xerox® DocuColor™ 700
    Xerox® DocuColor™ 700i

    Xerox® DocuColor™ 7000
    Xerox® DocuColor™ 8000

    There's been some mistake

  7. #7
    Service Manager 1,000+ Posts
    WC 5225 won't accept OEM  cartridge  #106R01413


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    Thumbs up Re: WC 5225 won't accept OEM cartridge #106R01413

    The number you are giving for the Xerox 5225/5230 is the cartridge ID # and not the chip number.
    The cartridge you mention 106R01305 is good for 30K
    The cartridge I sold is the 106R01413 for same machine but only 20K yield.

    Both of the cartridges use the identical chip(160K95122 K1). I know this because today I removed 2 chips from the high yield 106R01305 cartridge and swapped them with the bad identical chips in the 106R01413 cartridges. Sometimes Xerox makes more than one cartridge for same machine and in this case I believe it has more to do with yield and price then metered and non metered. Frank

  8. #8
    Field Supervisor 500+ Posts livewire's Avatar
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    Re: WC 5225 won't accept OEM cartridge #106R01413

    Today I checked our toner cartridges. We sell 106R01413. The chip number is FХ 160K95122 K1.
    Perhaps the information on the chip is for another region, maybe Europe. It is possible that the chips are defective. It is possible that the chips are healthy. Maybe converting the machine from metered to sold will make things right.

  9. #9
    Service Manager 1,000+ Posts
    WC 5225 won't accept OEM  cartridge  #106R01413


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    Thumbs up Re: WC 5225 won't accept OEM cartridge #106R01413

    Thyanks Livewire. I will look into that. Frank

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